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Marketing Operations Associate I

Marketing Operations Associate I

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Zocdoc

0 - 2 years

2 - 4 Lacs

pune

Posted:9 hours ago| Platform:

Apply

Skills Required

automation data management analytical healthcare workflow marketing operations medical insurance seo operations crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a Marketing Operations Associate (Level 1), you will play a crucial role in driving our mission by managing and executing operational workflows across product and acquisition marketing (Patient CRM, lead conversion, offline campaigns). You ll partner cross-functionally to scope requirements, deliver ad hoc to long-term projects, and document workflows. Your diligent research and data management efforts will directly enhance the accessibility and quality of healthcare information, empowering patients and providers alike with the resources they need to make informed decisions.

You ll Enjoy This Role if You

Are a confident, adaptive learner who ramps quickly and brings fresh, test and learn approaches to in flight projects.
Are meticulous in planning and execution, with exceptional attention to detail and the ability to juggle multiple stakeholders and projects without sacrificing quality or deadlines.
Communicate clearly and proactively (written and verbal), collaborate cross functionally, and document workflows for repeatable, scalable excellence.
Thrive in a fast paced, constantly evolving environment and operate in the sweet spot between structure, independence, and improvisation.
Are excited to evaluate and implement AI based solutions (e.g., workflow automation, content ops, data research) to improve efficiency and impact.

Your Day to Day Is

Utilize the internet, AI tools, and proprietary applications to execute and improve operational workflows across product and acquisition marketing projects (e.g., SEO, Patient CRM, SPO/offline campaigns).
Conduct thorough data verification through both structured and unstructured research to ensure accuracy, completeness, and consistency.
Meet or exceed defined performance metrics for productivity and accuracy, maintaining clear logs and dashboards where applicable.
Proactively communicate process-related challenges, glitches, or blockers to the team lead, and ensure timely, professional responses to emails and other channels.
Stay current on relevant guidelines, SOPs, and policies; apply up promptly and document changes.
Contribute to ad hoc and short-term projects, aligning deliverables with requirements, timelines, and quality expectations.
Participate in and support project development with a focus on data integrity and workflow optimization, including identifying opportunities to implement AI-driven automation.

You d be Successful in This Role if You Have

At least a bachelor s degree from a reputed institution (good percentage or a minimum of 60% in 10th/12th/graduation and above)
0-2 years of work experience
Familiarity with MS Excel, MS Word, and AI driven tools (e.g., ChatGPT , other LLMs), plus strong web research techniques.
Superior verbal and written communication skills in English
A quick learner with adaptability to new changes
Keen analytical abilities, thorough attention to detail, and a focused approach
Excellent interpersonal skills and the ability to work both collaboratively and independently

Benefits

An incredible team of smart and supportive people
A competitive compensation package, including attractive medical insurance
Amazing perks - think catered lunch every day, Ping Pong, etc.
Daycare/creche facility for kids
The chance to create a better healthcare experience for millions of patients!
Corporate wellness programs with Headspace
Cellphone and wifi reimbursement
Competitive parental leave
Sabbatical leave (over 5 years)
Annual sponsored health check-ups
Zocdoc is certified as a Great Place to Work -

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Marketing Operations Associate I