Marketing Executive

Company Description

9Decor is a leading manufacturer of high-quality window blinds, awnings, and pleated mosquito mesh. We use cutting-edge technologies to beautify spaces with elegance, functionality, and innovation. Our products range from interior blinds (roller, vertical, venetian, roman, and motorized options) to outdoor shading products and pleated mosquito mesh. We cater to both residential and commercial spaces, ensuring a wide variety of aesthetically pleasing and functional solutions.

Position Overview

The B2C Sales Executive is responsible for directly engaging with individual customers, identifying their needs, presenting suitable products/services, and closing sales. This role focuses on generating revenue through new customer acquisition, upselling, and maintaining strong client relationships in a highly competitive consumer market.

Key Responsibilities

• Identify and target potential customers through field visits, calls, and online platforms.
• Conduct product presentations, demos, and explain features/benefits to customers.
• Convert leads into successful sales and achieve monthly/quarterly targets.
• Maintain follow-ups with prospects to build strong customer relationships.
• Keep detailed records of customer interactions, inquiries, feedback, and sales.
• Stay updated with competitor products, pricing, and market trends.
• Collaborate with the marketing team to generate leads and improve conversion rates.
• Provide after-sales support to ensure customer satisfaction and repeat business.

Skills & Competencies

• Excellent communication and negotiation skills.
• Strong interpersonal skills to build customer trust.
• Goal-oriented with the ability to meet and exceed sales targets.
• Self-motivated, persuasive, and confident personality.
• Basic knowledge of CRM software and MS Office tools.
• Ability to understand consumer behavior and market dynamics.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field (preferred).
• Proven experience in B2C sales, retail, or direct customer interaction.
• Freshers with strong communication skills and sales aptitude may also apply.

Performance Metrics

• Sales targets achieved (monthly/quarterly).
• Conversion rate of leads into customers.
• Customer satisfaction and retention levels.
• Number of new customers acquired.