Marketing Automation Team Lead – India

Position Overview

Key Responsibilities

• Utilize in-depth knowledge of Salesforce Marketing Cloud to comprehend and optimize our custom processes, features, and capabilities.
• Lead, mentor, and develop a team of 15-20 members, enhancing their skills and knowledge. Provide ongoing support and training to team members, addressing questions and facilitating their professional development.
• Oversee and support the lead evaluation process, ensuring the team efficiently qualifies and distributes marketing leads to the business in a timely manner, while continuously seeking opportunities for process improvement.
• Collaborate with onshore marketing automation leaders to analyze business requirements and devise effective solutions within Marketing Cloud.
• Conduct performance reviews to ensure team members adhere to Key Result Areas (KRAs) and adjust roles as necessary to meet evolving needs.
  

Must-Have Qualifications

• Demonstrated experience in team management and leadership.
• Expertise in Salesforce Marketing Cloud.
• Preferred: Salesforce Marketing Cloud Engagement Certifications.
• Knowledge of Salesforce.com.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively.
  

Nice-to-Have Qualifications

• Experience and knowledge of Adobe Workfront.
• Understanding of agile development processes.
  

Experience Required

• Team Lead Job band in India.
• Suggestion – 8 – 10 years in industry , minimum 5 years in MC with 2 years in a lead position