Market Research Analyst I

Job Description

Job Summary: Join our dynamic marketing team as a Market Research Analyst and become an integral part of our mission to secure business with some of the most respected brands worldwide. This role is pivotal in deciphering market trends and competitive landscapes, providing the insights necessary to drive our corporate sales and marketing strategies forward. Responsibilities: Company Profiling: Perform research across a diverse range of companies, pinpointing their main offerings, clientele, competitors, and strategic goals. Customer Insights: Execute customer research to inform and enhance customer engagement strategies. Intelligence Gathering: Aggregate business intelligence from a mix of external and internal sources to support informed decision-making. Trend Tracking: Monitor relevant publications and data sources to provide timely updates on market and competitor activity. Information Curation: Compile and maintain up-to-date briefs pertinent to clients, competitors, and the industry, serving as a resource for key internal stakeholders. Research Repository Management: Maintain research repositories, ensuring the availability of actionable intelligence. Skills Requirements: Minimum of one year market research experience required. Background in contact center outsourcing or business process outsourcing preferred. Ability to comprehend solutions and effectively compare with market alternatives. Curious, self-motivated and have a desire for knowledge. Skilled in identifying and interpreting information of strategic importance. Competent in analyzing data sources, including financial reports and company databases, to derive actionable insights. Experience with crafting compelling presentations of research findings. Excellent communication abilities, both written and oral. Exceptionally organized with a talent for managing multiple tasks simultaneously without compromising on precision or attention to detail. Proficiency in Microsoft Excel and PowerPoint. Education Requirements: Physical Requirements: