Market Research Analyst I

As a Market Research Analyst at iQor, you play a crucial role in deciphering market trends and competitive landscapes to drive corporate sales and marketing strategies forward. Your responsibilities include: - Company Profiling: Conduct research on various companies to identify their main offerings, clientele, competitors, and strategic goals. - Customer Insights: Execute customer research to enhance customer engagement strategies. - Intelligence Gathering: Collect business intelligence from external and internal sources to support decision-making. - Trend Tracking: Monitor publications and data sources to provide updates on market and competitor activity. - Information Curation: Compile and maintain briefs on clients, competitors, and the industry for internal stakeholders. - Research Repository Management: Ensure research repositories are up-to-date and provide actionable intelligence. Skills Required: - Minimum of one year of market research experience. - Background in contact center outsourcing or business process outsourcing is preferred. - Ability to comprehend solutions and compare them with market alternatives. - Curious, self-motivated, and a desire for knowledge. - Skilled in identifying and interpreting information of strategic importance. - Proficient in analyzing data sources, including financial reports and company databases. - Experience in crafting compelling presentations of research findings. - Excellent written and oral communication skills. - Exceptionally organized with the ability to manage multiple tasks simultaneously. - Proficiency in Microsoft Excel and PowerPoint. In terms of education requirements, the job description does not specify any particular qualifications. The company's website is iQor.com.,