General Information:
Role Title: Manhattan ACTIVE SCALE WMS Consultant (Hybrid)
Job Location: Bangalore, Karnataka
About Fulfillment IQ (FIQ)
At Fulfillment IQ, we re disruptors in the supply chain and logistics sector. As an award-winning supply chain tech company, we design and deliver cutting-edge solutions for D2C brands, retailers, and 3PLs. Our teams thrive on solving complex logistics challenges, from developing custom software and advising on tech stack selection to implementing advanced supply chain technology.
If you re passionate about problem-solving, thrive in dynamic environments, and want to make an impact, we d love to have you on board.
Position Summary:
The MA SCALE WMS Consultant is responsible for leading the SCALE WMS implementation, will actively participate in the SCALE WMS design, configuration and WMS implementation projects. Serve as the subject matter expert on Manhattan Associates (MA) SCALE WMS, based on an in-depth knowledge of functional areas such as Inbound, Outbound, Inventory management, MHE and the unique business activity requirements of the client.
Main Responsibilities:
- Manhattan Scale WMS implementation & Support.
- Perform system configuration of Manhattan Associates SCALE WMS.
- Collaborate with client s team during software design process to understand business requirements, Issues, and changes to existing functionalities. Architecture and Development.
- Documentation of Requirements, SOP documents creation.
- Translate the user requirements into functional and technical design, application configuration.
- Documenting all aspects of the system (e.g. URS, process flows, functional specifications, technical design, application configuration, test scenarios, Support document etc.) according to internal procedures.
- Coordinates problem solution with multiple external Vendors for TMS, Packing & Conveyor system.
- Facilitate and support functional and user acceptance testing.
- Troubleshoot operational and technical issues within SCALE and integrations.
- Drive operational efficiency through people, process, and technical improvements.
- Coordinate with Manhattan Associates development and support teams as needed.
Experience and Qualifications:
- 2 + years experience of Manhattan Scale implementations.
- Strong understanding of Supply chain Principles with expertise in Warehouse management.
- Complete understanding of inbound, inventory, and outbound in a warehouse.
- PL/SQL expertise, Cloud Basic Understanding.
- Hands-on with SSRS, MHE, New Site rollout, Automation.
- Good knowledge of implementing and supporting ERP integration with SCALE.
- Ability to provide front-line support to warehouse staff from training through daily support.
- Experience troubleshooting Manhattan WMS and LMS applications.
- Extensive hands-on experience supporting Manhattan SCALE WMS in high-volume, multiple warehouses, and multiple building operations.
Why You ll Love Working Here:
At Fulfillment IQ, we don t just build supply chain solutions we build careers, friendships, and unforgettable experiences.
As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members.
Here s what makes working with us a rewarding experience:
Work That Matters
- Imagine being part of projects that reshape the supply chain industry and create real-world impact. Your work here won t just meet expectations, it ll set new ones.
Career Growth That Matters
- We re serious about growth.
- Whether it s training, mentorship, or new challenges, we ll help you go from good to exceptional.
Flexibility to Thrive
- Whether you prefer working remotely, in a hybrid setup, or on-site, we offer flexible options to help you balance work and life effectively.
We Celebrate You
- From work anniversaries to team achievements, we value your contributions and celebrate milestones with thoughtful rewards like vouchers and team events.
A Collaborative Culture
- Work alongside some of the brightest minds in the industry. Our supportive and inclusive culture ensures every voice is heard, and every team member feels valued.
Perks you ll appreciate
- Comprehensive health insurance for you and your family
- Generous paid time off, including vacation, holidays, and sick leave
- Flexible work schedules
- Employee wellness program
- Business/client travel, internet, and workstation reimbursements
- Sponsored U.S. visa opportunities (based on performance and project needs)
- Anniversary rewards (Amazon or Sodexo vouchers)
- Employee stock options (ESOP)
- Retirement savings plan
Learn More About Us
Website: fulfillmentiq.com
LinkedIn: Fulfillment IQ
Spotify: eCom Logistics Podcast Spotify
YouTube: eCom Logistics Podcast YouTube
