Manager/Deputy Vice President - Client Service - Commercial Lines Segment

Role Overview: As an experienced professional in insurance, your role will involve institutionalizing the Broker Insured Partnership to build customer loyalty, penetrate new markets, expand existing accounts, and protect accounts by minimizing risks and saving costs. Your expertise in Property, Projects, and Marine Insurance will be crucial in ensuring client satisfaction and retention. Key Responsibilities: - Demonstrate expert level of Domain Knowledge on Property, Projects, and Marine Insurance. - Procure quotes from Insurers, prepare RFQs, and compare quotes to provide the best options to clients. - Manage client relationships by servicing and retaining existing clients through targeted communications. - Utilize analytical capabilities to understand losses and claims, and interact with Insurance managers to address client needs effectively. - Evaluate and propose relevant value-added services to create value for clients. - Apply knowledge of risk management in Property Loss control and Marine loss control to mitigate risks effectively. - Monitor service and delivery by overseeing routine services such as endorsement issuance, claims servicing, and policy servicing. - Conduct review meetings with clients, devise custom-built/tailored covers as per client requirements, and prepare claims analysis reports and presentations for client interactions. - Coordinate with internal teams such as operations, claims, and sales to ensure seamless service delivery. Qualification Required: - Graduate or Postgraduate degree, preferably MBA in insurance. - Engineering graduate (Mechanical/Electrical/Civil Engineering) can also be considered. - 10-20 years of work experience, preferably in Insurance companies, Insurance Broking firms, or client Insurance/Risk management teams. - Strong client engagement skills, ability to handle multiple projects simultaneously, and good negotiation skills are essential for this role. (Note: Information sourced from iimjobs.com),