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Ameriprise Financial
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Manager - Tech Infrastructure

Manager - Tech Infrastructure

Ameriprise Financial

4 - 5 years

10 - 15 Lacs

gurugram

Posted:2 days ago| Platform:

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Skills Required

compliance rds snowflake oracle performance tuning skill development sla operational risk database technologies disaster recovery risk mitigation sql server change management sql cloud high availability automation operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Manager Database Operations will lead and oversee the global database operations team responsible for managing and supporting enterprise-grade database platforms, including SQL Server, Oracle, DB2, RDS, UDB and Snowflake. This role ensures high availability, performance, security, and compliance of critical data assets across on-premises and cloud environments. The manager will drive operational excellence through ITIL-based processes, automation, and continuous improvement initiatives, while collaborating with engineering and development teams for upgrades, migrations, and modernization projects.

Key Responsibilities:

Manage day-to-day operations for multiple database technologies (SQL Server, Oracle, DB2, RDS, Snowflake).
Ensure adherence to ITIL processes for incident, problem, and change management.
Oversee database compliance, security controls, and audit readiness.
Lead capacity planning, performance tuning, and disaster recovery strategies.
Drive automation and operational efficiency initiatives.
Collaborate with engineering teams for upgrades, migrations, and re-platforming.
Mentor and develop a team of DBAs and database engineers.
Operational Risk Mitigation: Without a dedicated manager, there is increased risk of SLA breaches, compliance failures, and operational inefficiencies.
Strategic Initiatives: Upcoming projects such as Snowflake migration, SQL upgrades, and Oracle compliance enhancements require strong leadership and coordination.
Team Development: The manager role is essential for guiding career progression plans, skill development, and resource optimization within the database operations team.

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Ameriprise Financial

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Manager - Tech Infrastructure