Manager - Spa Sales

• Participates in the development of the Hotel’s business strategies
• Develops and implements marketing and sales strategies that support achievement of the Hotel’s goals
• Monitors status regularly and adjusts strategies as appropriate
• Develops the annual budget in conjunction with the Sales and Marketing team
  

• Analyses sales and market statistics to determine profitability of sold business and opportunities within the market
• Develop sales strategies designed to maximise revenue and yield. Participates in the development of yield management strategies for the Hotel
• Creates and implements marketing strategies which are designed to increase awareness in the local market. Leverages marketing support provided by Brand
• Develops and implements public relations and advertising campaigns
• Ensure all materials used to market the Hotel are in accordance with brand standards
  

• Qualifies prospective leads as to profitability
• Designs and proposes programs which meet the client’s needs
• Negotiates and closes contracts with key customers
  

• Represent the Hotel at relevant industry trade shows and events
• Ensure thorough understanding of all Brand sales programs including but not limited to:
• Monitor market and competitor activity and carry out ongoing research to establish sales opportunities
• Recommend and implement promotions as appropriate and in accordance with business plan
• Participate in weekly and monthly sales and “revenue maximisation” meetings
• Correlate monthly report for inclusion with monthly Sales and Marketing report
• At all times ensure brand integrity in all communication.
• Maintains a high standard of personal grooming at all times in order to represent the Hotel in the best possible manner, reflecting the public role of the position
• Be familiar with objectives, strategies, action plans and other marketing related information contained within the Hotel annual business plan
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
• Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment
  

Skills