Manager/ Senior Manager - Learning & Development

Job Title:

Experience:

Job Location:

Key Responsibilities:

• Learning Strategy:

  Design, implement, and manage future-focused learning programs that build critical technical, digital, and data capabilities relevant to fintech operations.

• Needs Assessment:

  Conduct skill gap analyses and translate findings into targeted interventions for current and anticipated workforce requirements.

• Program Development:

  Develop, deliver, and evaluate impactful training, including virtual, in-person, and blended learning methods.

• Competency & Career Frameworks:

  Co-construct competency models and support dual career pathways (technical and non-technical).

• Stakeholder Engagement:

  Collaborate with business leaders and HR to align L&D programs with business priorities, manage relationships with external vendors, and facilitate knowledge transfer.

• Measurement & Reporting:

  Use analytics to measure program effectiveness, provide actionable insights, and regularly report outcomes to leadership.

• Change Management:

  Support the adoption of new technologies and learning approaches across the organization; drive continuous learning culture.

• Coaching & Mentoring:

  Lead initiatives to promote mentoring & onboarding.

Qualifications & Skills:

• Masters degree in human resources or related field.
• 8+ years of progressive experience in Learning & Development in a growing Organization.
• Strong understanding of adult learning methodologies, digital learning tools, and industry trends.
• Excellent communication, organizational, stakeholder management, and analytical skills.
• Experience designing and implementing technical and soft skills training for large and diverse groups.