Manager - Sales Operations

2 - 10 years

15 - 20 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Description

Role Overview

Salesforce Certified Sales Cloud Consultant

Key Responsibilities

  • Solution Design & Implementation

    • Collaborate with internal teams to gather business requirements and design Sales Cloud solutions.

    • Configure and customize Salesforce Sales Cloud features (Leads, Accounts, Contacts, Opportunities, Forecasting, Territories, Products, Price Books, Quotes).

    • Implement sales automation processes including lead routing/assignment, workflow automation, approval processes, and validation rules.

  • Business Process Optimization

    • Analyze existing sales processes and recommend improvements leveraging Salesforce functionality.

    • Develop scalable solutions to improve pipeline visibility, forecasting accuracy, and sales productivity.

  • Data Management & Reporting

    • Ensure data integrity during migration and integrations with external systems.

    • Create dashboards, reports, and analytics to support sales performance management.

  • Stakeholder Engagement

    • Act as the Salesforce subject matter expert (SME) for Sales Cloud.

    • Train business users on new features and solutions.

    • Provide post-implementation support and enhancements.

Qualifications

  • Certified Sales Cloud Consultant

  • Strong knowledge of Salesforce core architecture, declarative configuration, and Sales Cloud capabilities.

  • Prior Experience in handling large scale & Complex SFDC Migrations.

  • 6-10+ years of Salesforce administration or consulting experience, with at least 1 2 years supporting SaaS or subscription-based businesses.

  • Strong understanding of SaaS revenue models (ARR, MRR, bookings, churn, renewals).
  • CPQ and/or Revenue Cloud

  • Hands-on experience with data migration, integrations, and third-party applications.

  • Strong problem-solving, communication, and presentation skills.

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