At Freshworks, we design products that make complex workflows feel refreshingly simple. As a Staff Product Designer, you will define the product s design vision and strategy, translating user research and customer insights into elegant, intuitive experiences. You ll balance hands-on design work with influencing product direction, mentoring fellow designers, and advocating for user experience across the company. This role demands strategic thinking, deep craft expertise, and the ability to align stakeholders around impactful design solutions.

Job Description

Define the design strategy and vision for the product, leveraging user research and customer experience and deliver a simple and intuitive experience, hands-on.
Have extensive experience translating complex workflows into simple and intuitive design solutions.
You influence product and engineering leadership to prioritize design problems and integrate solutions into the product roadmap.
You communicate effectively with technical and non-technical stakeholders across all levels within the organization, showcasing strong storytelling skills.
You mentor and coach designers to build a world-class design team, providing well-documented, actionable feedback on product and design.

Qualifications

Bachelors degree in Design, Human-Computer Interaction, or a related field.
8+ years of experience crafting enterprise and large-scale consumer SaaS products

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Staff Product Designer