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AMERICAN EXPRESS
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Manager-Risk Management

Manager-Risk Management

AMERICAN EXPRESS

3 - 8 years

5 - 10 Lacs

bengaluru

Posted:-1 days ago| Platform:

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Skills Required

career development customer management gcp analytical relationship building finance manager risk management wellness commercial risk management risk management

Work Mode

Work from Office

Job Type

Full Time

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role

The Global Commercial Payments business is going through a significant transformation to take advantage of the tremendous payments opportunities across the globe. The business is significantly evolving our product offerings to meet the diverse needs of our commercial customers. With these evolving products customer management strategies also need to evolve.
The incumbent Manager of Commercial Risk Management in the Credit Fraud Risk Centre of Excellence CFR-CoE) will lead the customer management strategies for the GCP Case setups and digital

Key Responsibilities will include:.

Build and execute on best in class customer management strategies to ensure our delinquency numbers meet the targets.
Drive key initiatives like digital strategies; support migration to POA platforms.
Leverage capabilities such as Customer 360 and Commercial Debt Capacity to help transform risk management to Obligor level and execute on the recession readiness plan in collaboration with other commercial risk teams within the broader global CFR organization.
Lead, engage, and inspire a team of high performing risk management professionals.

Critical Factors to Success:

Ability to prioritize across multiple requests and continuously manage partner expectations.

Ability to structure highly unstructured requests and convert the available information to into business implications and insights.

Past Experience:

4+ Years of Relevant/Related Work Experience with Consistent Track Record Of Strong Performance

Academic Background:

MBA, Master s Degree In Economics, Statistics Or Related Fields From Top Tier Institute

Functional Skills/Capabilities:

Ability To Drive Results With Strong Thought Leadership

Strong Analytical Problem Solving Skills

Excellent Communication and Relationship Building Skills

Demonstrated Ability to Work Effectively Manage and Integrate With Cross-Functional Business Partners Worldwide

Technical Skills/Capabilities:

Advanced level used for Excel and PowerPoint

Proficiency with Programming in SAS / SQL / HIVE

Knowledge of Platforms:

Experience working on Cornerstone, Lumi

Behavioral Skills/Capabilities:

Enterprise Leadership Behaviors

Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective

Bring Others With You: Build the Best Team, Seek Provide Coaching Feedback, Make Collaboration Essential

Do It The Right Way: Communicate Frequently, Candidly Clearly, Make Decisions Quickly Effectively, Live the Blue Box Values, Great Leadership Demands Courage

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AMERICAN EXPRESS

Financial Services

New York NY

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Manager-Risk Management