Manager- Retail Service

You could be the right candidate if you

• Have a bachelor s degree from a recognized institute
• Have solid foundation in Customer Service and Operations
• Have knowledge of Insurance products
• Are not intimidated by the rapidly changing customer or distributor expectations and can keep up with constantly evolving technology solutions
• Able to think on your feet to navigate through the ecosystem and deliver solutions
• Are obsessed with providing Customer and Distributor delight moments and can influence stakeholders in the process
• Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers.
• Demonstrate the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing

This could be the gig for you if you

• Are passionate about bringing truly consumer centric ideas and products into reality to help customers be healthier; you enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas.
• Thrive in environments that celebrate co-creation and collaboration.
• Are passionate about leveraging new age digital tools and technologies to transform customer experience.
• Like to work in a culture where everyone can see what others are doing
• Take help from others when stuck and encourage others when there are setbacks
• Have 4-7 years of total experience with at least 2+ years domain experience in insurance or banking.