Manager - PMO

Department

Projects and Development Services (PDS) Operations

Reporting to

Global Project Management Leader

Job Summary/ Goals

Do you work independently without close supervision We can offer you an exciting role where you can use this passion to enhance your skills and play an important role in delivering consistent and qualitative outcomes for JLL Clients. You will be managing a team of individuals who will operationally support Projects and Development Services (PDS).

You will be acting as a Group Operations Lead for PDS Operations and will be accountable for the service delivery of your team members. At a high level you will be accountable in ensuring stable PDS Operations, wherein you will be accountable for overall employee life-cycle management: Recruitment, Development, Salary review, Promotion, and providing day-to-day support.

A very high degree of independence is required on a day-to-day basis but will be responsible to the PDS Operations to provide agreed level of services, defined by targeted KPIs in line with policies and procedures. Manage administrative and recruitment matters in consultation. Act as the contact for interaction and escalations with the parties related to the service delivery and work closely with different stakeholders. You will also have responsibility to ensure continuous performance improvement and sharing best practices within the team and across all regional functions.

Duties and Responsibilities

The candidate needs to have a background in construction management and be familiar with industry best practices

Provide support to Stakeholders, Directors in the delivery of real estate led developments; carry day to day delivery responsibility and demonstrate the ability to lead team for successful delivery of projects.

Assist in the coaching and development of subordinate team members in the delivery of service excellence.

Manage multiple Team Leads PM and deliver SLA and efficient project support

Aligning and planning the work in accordance with the approved project programme and reporting on progress as required. Establishing effective methods to learn from experience and to mitigate future risks.

Utilize and embed JLL best practice tools and processes including the use of technology to support delivery.

Be able to interpret a brief from a client or stakeholder and convert into a delivery plan.

Demonstrate the ability to take ownership of medium large sized projects for Project Management assignments.

Understand and comply with business risk and project delivery parameters including compliance in respect scopes of service agreed by others.

Capture and share knowledge and be involved with the development of service improvement and innovation as part of the JLL way.

Take a leadership role as part of personal development planning.

Represent the company in a professional and diligent manner at all times

Carry out project healthchecks, audits and other control compliance functions in accordance with standard process
Supporting reporting and communication activities

Soft Skills:

Clear and effective verbal and written communication skills.

Demonstrate proactivity in delivering the role.

Strong time management and ability to multitask - prioritizing tasks, manage deadlines for reporting, and handle multiple assignments concurrently.

Adaptability and Flexibility to changes in work priorities.

Strong problem-solving skills to identify and resolve challenges roadblocks

Ability to work well as part of a virtual team, collaborating with individuals from varied backgrounds and locations, to facilitate effective cross-cultural communication across regions

In-depth knowledge of performance metrics

Skill and education Requirements

Bachelor's degree in Construction Management, Engineering, or related field

10 15years of experience in construction project management or related role

Proven work experience as an established PM Leader and previous experience in setting up Project management capability

Familiarity with construction best practices and quality control procedures

Proficiency in project management software and tools for integration with general contractors

Strong organizational and time management skills

Excellent people management , communication and interpersonal abilities