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Johnson Controls
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Manager-OTC Cash APP LATAM

Manager-OTC Cash APP LATAM

Johnson Controls

9 - 11 years

30 - 35 Lacs

gurugram

Posted:1 week ago| Platform:

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Skills Required

outbound career development sap journal entries reconciliation cash flow microsoft oracle auditing otc

Work Mode

Work from Office

Job Type

Full Time

Job Description

Who we are

Why JCI https//www. youtube. com/watchv=nrbigjbpxkg

Asia-Pacific LinkedIn https//www. linkedin. com / showcase / johnson-controls-asia-pacific / posts / feedView=all

Career The Power Behind Your Mission

OpenBlue This is How a Space Comes Alive

Cash Applications process directly impacts the financial result of a company, influencing cash flow and working capital and above all, customer satisfaction. This team works to ensure that payments coming from customers are allocated to the correct customer invoices in a timely manner to minimize account discrepancies through research and query resolution. Being Cash App Supervisor, you are expected to manage a team size of 5-20 members.

Possess hands on experience in Cash Applications and be able to perform all activities as per requirement
In your role as a Cash Applications Supervisor you will be required to allocate incoming payments to your designated portfolio, on a daily basis, whilst comparing the payment details with open receivables to be booked on customer accounts
You will both research and resolve payment discrepancies as well as process manual journal entries to comply with audit requirements
Your role will support the business through a proactive approach to resolving any unapplied cash, by identifying and resolving root cause issues to prevent repeat occurrences
We support our customer through the use of prepayment plans and the accurate tracking and follow-up of these is vital in this role .
Monitor and govern Unapplied Cash follow-up stratergy met by every Cash Appl Analyst .
Cash Applications Supervisor would be responsible for reconciliation of AR related accounts and provide timely responses to assist with month end close processes. You may be required to prepare ad hoc reports and status updates to assist in this activity
Achieve Cash Applications and Unapplied and Unidentified Cash target on a monthly basis
Be proactive and innovate ideas to improve service deliverables, based on improved performance/efficiency and with an understanding of risk

What we look for

Minimum Graduate / Postgraduate in any stream
Working experience within a shared services environment supporting LATAM region is mandatory
Have an experience in Call Centre model working on both Inbound and Outbound
Fluent in English; strong verbal, and written communication skills (professional)
Working in US working hours (night shift) is a mandatory requirement
Systems proficiency in ERPs (SAP/Oracle/Baan/ Qolsys /Amer)
Essential 9-11 years of overall experience in OTC, especially in Cash Applications & Balance Reconciliations
Around 7 years people management experience is preferred
Prior experience in managing a team size of 5-20 members
Have an experience in Call Centre model working on both Inbound and Outbound
Intermediate skills in Microsoft Word, Excel, Outlook, and Internet navigation and research, including
Ability to utilize basic formulas
Utilize Pivot Tables and V-Lookups
Working experience within a shared services environment supporting North America region is mandatory
Reporting Skills & Presentation Skills would be essential
Strong will to deliver excellent quality, able to identify process inefficiencies and propose process improvements
Self-Dependent - works without supervision on more complex projects/improvements
Team partner (Team Performance & Quality oriented)
Requires no supervision to manage daily activities and can meet all required deadlines
Skillset to create, maintain & improve team Dashboard

We offer an exciting and challenging position. Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities which will stretch your abilities and channel your talents

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Johnson Controls

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Manager-OTC Cash APP LATAM