Manager - Operations (Home Health)

As a highly motivated and experienced Senior Manager - Operations in the Home Health industry, you will play a crucial role in overseeing the day-to-day operations of the company. Your primary responsibilities will include streamlining processes, managing a team, optimizing productivity, and ensuring smooth operational execution. Your leadership skills, operational expertise, and ability to drive efficiency improvements will be essential in achieving operational success. In your role, you will oversee daily operational activities to ensure efficiency and effectiveness. Monitoring and improving performance metrics such as cost control, productivity, quality, and on-time delivery will be key aspects of your responsibilities. Identifying operational issues and implementing proactive solutions will be crucial in maintaining operational excellence. Additionally, developing and implementing operational strategies to achieve short-term and long-term business goals will be a key focus area. Leading, mentoring, and motivating a team of operational staff will be essential in achieving organizational goals and objectives. Conducting regular team meetings, performance reviews, and training programs will help foster a positive work environment and ensure adherence to company policies and procedures. Analyzing workflows and operational processes to identify areas for improvement will be a key part of your role. Implementing process improvements to increase efficiency, reduce costs, and enhance customer satisfaction will be crucial in driving operational success. Utilizing technology and systems to automate and streamline operations will help optimize processes and drive operational efficiency. Establishing and monitoring key performance indicators (KPIs) to track quality and operational standards will be essential in maintaining high-quality operations. Ensuring adherence to company quality policies and regulatory requirements will be crucial in meeting industry standards. Resolving customer issues and complaints promptly to ensure customer satisfaction will be a key aspect of your responsibilities. Collaborating closely with other departments such as Sales, HR, and Finance to ensure smooth alignment of business objectives will be essential in driving overall organizational success. Assisting in forecasting and planning to meet operational demands and business needs will be crucial in ensuring operational readiness. Preparing regular reports on operational performance, including productivity, costs, and quality, and presenting analysis and recommendations to senior management for strategic decision-making will be key aspects of your role. To qualify for this position, you should have a Bachelor's degree or a master's degree, with relevant certifications being a plus. You should have 10-15 years of experience in operations management in US healthcare (Coding) and a proven track record of managing teams, driving process improvements, and achieving operational goals. Strong leadership and team management skills, excellent problem-solving and decision-making abilities, proficiency in using operational management tools and software, strong organizational and multitasking skills, excellent communication skills, knowledge of budgeting and financial management, and the ability to adapt to changing business needs and priorities are essential skills for this role. As a detail-oriented, strategic thinker with a hands-on approach to execution, you should be proactive, self-motivated, and results-driven. Your focus on efficiency and quality, along with your ability to drive operational excellence, will be crucial in ensuring the success of the company's operations.,