Job
Description
As the PUD / Distribution Center Head, your primary purpose is to oversee all inbound and outbound operations at the PUD/Distribution Center, ensuring timely, accurate, and profitable delivery of Apex/Surface shipments to customers. **Key Responsibilities:** - Supervise daily inbound and outbound operations at the PUD/Distribution Center, including P2P operations and EDL/ODA deliveries - Analyze load patterns periodically to plan pick-up and delivery routes for first and last-mile connectivity to customers - Monitor daily loads, plan delivery and pick-up schedules, and ensure timely pickups and receipt of shipments - Ensure safe, timely, and profitable delivery of shipments to customers, aiming to reduce instances of undelivered shipments and RTO instances - Monitor regulatory paperwork for completeness and accuracy, coordinating with origin/customers as needed - Ensure availability of sufficient vehicles for operations, oversee vehicle placement, and monitor carting/loading processes - Oversee supervisors to ensure adherence to operational workflows and SOPs, handle exception cases, and ensure smooth conduct of all support activities - Monitor staff attendance and leaves, conduct daily staff briefings, and ensure staff performance through training and development - Generate and maintain MIS related to the PUD/DC **People:** - Provide direction, guidance, and support to employees, monitor team performance, and mentor subordinates for capability development - Ensure adequate staffing, high employee engagement, and retention of key performers **Key Result Areas and Key Performance Indicators:** 1. Optimize costs in the PUD/DC - % reduction in overall Operating Costs for PUD/DC - Adherence of fleet procurement cost per kilometer within set threshold level - % Fleet utilization for all milk run vehicles - % reduction in market car hire costs 2. Drive service quality and excellence in the PUD/DC - Timely connectivity of outbound loads to the Hub - Timely updation of status in the system - Adherence to SOPs - % Exceptions closed within TAT 3. Ensure Security of Shipments - Number of open regional security-related cases in the PUD/DC 4. Ensure Regulatory Compliance - Compliance to all applicable regulatory requirements and paperwork 5. Drive Operations Process Efficiency and capability - % increase in operational productivity in the PUD/DC 6. Ensure Performance Driven Culture - Adherence to Performance Management system timelines and guidelines 7. Support Employee Capability Building - % Key positions within team with identified successors/potential successors 8. Drive employee morale and engagement - Employee Attrition % As the PUD / Distribution Center Head, your primary purpose is to oversee all inbound and outbound operations at the PUD/Distribution Center, ensuring timely, accurate, and profitable delivery of Apex/Surface shipments to customers. **Key Responsibilities:** - Supervise daily inbound and outbound operations at the PUD/Distribution Center, including P2P operations and EDL/ODA deliveries - Analyze load patterns periodically to plan pick-up and delivery routes for first and last-mile connectivity to customers - Monitor daily loads, plan delivery and pick-up schedules, and ensure timely pickups and receipt of shipments - Ensure safe, timely, and profitable delivery of shipments to customers, aiming to reduce instances of undelivered shipments and RTO instances - Monitor regulatory paperwork for completeness and accuracy, coordinating with origin/customers as needed - Ensure availability of sufficient vehicles for operations, oversee vehicle placement, and monitor carting/loading processes - Oversee supervisors to ensure adherence to operational workflows and SOPs, handle exception cases, and ensure smooth conduct of all support activities - Monitor staff attendance and leaves, conduct daily staff briefings, and ensure staff performance through training and development - Generate and maintain MIS related to the PUD/DC **People:** - Provide direction, guidance, and support to employees, monitor team performance, and mentor subordinates for capability development - Ensure adequate staffing, high employee engagement, and retention of key performers **Key Result Areas and Key Performance Indicators:** 1. Optimize costs in the PUD/DC - % reduction in overall Operating Costs for PUD/DC - Adherence of fleet procurement cost per kilometer within set threshold level - % Fleet utilization for all milk run vehicles - % reduction in market car hire costs 2. Drive service quality and excellence in the PUD/DC - Timely connectivity of outbound loads to the Hub - Timely updation of status in the system - Adherence to SOPs - % Exceptions closed within TAT 3. Ensure Security of Shipments - Number of open regional security-related cases in the PUD/DC 4. Ensure Regulatory Compliance - Compliance to all applicable regulatory requiremen
