Posted:-1 days ago|
Platform:
Work from Office
Full Time
An Operations Manager in a transport company plays a vital role in ensuring the efficient and effective management of transportation operations. Here are some key roles and responsibilities:
1. Fleet Management: Overseeing the maintenance, utilization, and optimization of the vehicle fleet.
2. Route Planning: Planning and optimizing routes to ensure timely delivery, reduce fuel consumption, and lower costs.
3. Scheduling: Coordinating and scheduling transportation services, including pickup and delivery times, routes, and drivers.
4. Driver Management: Managing driver performance, training, and development, as well as ensuring compliance with safety regulations.
5. Customer Service: Providing excellent customer service, responding to customer inquiries, and resolving issues.
6. Inventory Management: Managing inventory levels, tracking shipments, and ensuring accurate documentation.
7. Safety and Compliance: Ensuring compliance with safety regulations, laws, and industry standards.
8. Cost Control: Managing operational costs, including fuel, maintenance, and labor costs.
1. Team Management: Supervising and managing a team of drivers, dispatchers, and other support staff.
2. Performance Analysis: Analyzing performance data to identify areas for improvement and implementing changes.
3. Process Improvement: Continuously evaluating and improving operational processes to increase efficiency and reduce costs.
4. Communication: Communicating with customers, drivers, and other stakeholders to ensure smooth operations.
5. Problem-Solving: Resolving operational issues and problems in a timely and effective manner.Role & responsibilities
Shree Jagannath Carriers
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