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For Employers

Manager

Medicover Fertility

3 - 7 years

0 Lacs

srikakulam andhra pradesh

Posted:3 days ago| Platform: Shine logo

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Skills Required

monitoring customer service accounting inventory management quality management shift management

Work Mode

On-site

Job Type

Full Time

Job Description

As a candidate for this role, your responsibilities will include: - Implementing and monitoring various initiatives and processes to achieve customer delight consistently. - Maintaining various daily and month-end reports. - Monitoring the customer database to ensure correct information, preferences, and grievances are captured through effective enforcement of the customer feedback system. - Ensuring accounting obligations are followed effectively and closely monitoring all cash and credit transactions. - Fulfilling any special requests effectively. - Ensuring all equipment is in working order and maintaining a smooth inventory of items required for day-to-day operations. - Handling VIP patients with health packages. - Coordinating with various departments based on patient queries. - Submitting monthly quality indicators. - Managing shifts effectively. - Monitoring the due bill register. Qualifications required for this role: - Previous experience in customer service or a related field. - Strong attention to detail and organizational skills. - Excellent communication and interpersonal abilities. - Ability to work well under pressure and handle multiple tasks simultaneously. - Knowledge of accounting principles is a plus. If you have any additional details about the company included in the job description, please provide them for further customization.,

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Manager