You will be accountable for the work done by the Account Lead who manages client email boxes and document workflow to ensure Turn Around Time and responsiveness is maintained and met in a timely manner. Review as an Account Oversight (if required) the thly reporting package which includes critical and portfolio sum y reporting, Variance Reporting, Payment Files in a timely and accurate manner. Assist in the transition of new accounts into JLL responsibly. This include audits and process testingplete all duties with a focus on cost avoidance and Cost savings for our clients. Ensure our processes and procedures are maintained to ensure adherence with all internal and external compliance policies.
- Manage/perform ad hoc projects/tasks to ensure clear communication on progress and timely completion of all assigned tasks. Work closely with internal Stakeholders to resolve any escalations and take corrective and preventive measures. As a team manager ensure operational activities are performed within the agreed and stipulated timelines. Actively encourage an environment that supports teamwork, cooperation, performance excellence and personal success.
- This position is responsible for managing all aspects of lease administration. This will include managing various team of Lease Admin, portfolio reviews, management reporting, planning/ tracking and itoring of all the resources in JBS LA team. To be actively involved in performance metrics - KPIs i.e. Quality, TAT, and Productivity. Also the focus would be on accurate and timely rent payments to landlords and preparing invoices for subtenants. He/She will also have responsibility for directly working with the Hub leads to ensure continuous performance improvement and sharing best practices within the team and across all regional functions.
Additional responsibilities
- Contribute to team meetings, actively support other team members. Maintain respect for other staff at all times. Regional business relations and stakeholder communication. Deliver excellent customer service. Build and develop effective relationships with key stakeholders and be comfortable communicating across all levels. Accountable for account staff (analysts, senior analysts and assistant managers, Managers) who perform financial reviews and generate financial reports which includes Variance Report, Rent Recommendation Report and/or flat file, Accounts Payable report, Accounts Receivable report, Aging Report, prepare thly client invoices (where applicable).
- Able to transition and implement start up accounts independently. Able to provide solutions and strategies for client needs and concerns. Able to understand the balance between the scope of works, the clients want and needs, and the productivity required for profitability. Providing strong leadership to reporting line and managing expectations within the team (performance, compen ion and promotion). Other tasks requested by management.
- Immaculate knowledge
- You should possess sound computer skills in Microsoft Office (MS Excel, Outlook), Strong Project Management Skills, Excellent Verbal and Written Communication Skills, Strong organizational and interpersonal skills, De strated ability manage a team and prioritise work within tight operational deadlines,
- Readiness to change, receptivity to new ideas, able to provide solutions and strategies for client needs and concerns when required, Attention to details, high degree of workplace ethics and integrity. Able to De strate Resilience: Should be able to deal with day to day stress and effectively manage self and others emotions, Strategic Thinking and Networking: Develop workable solutions and strategies. Diligence: Persistent in efforts, practice care and caution in job with solution-oriented approach.
- Avid Reader and fast learner If you have an interest in Reading, strong comprehension and paraphrasing skills, clarity on Accounts Payable and Accounts Receivable concepts, then this job is a perfect match for you. This job involves Critical and In ative thinking, effectively manage self and other emotions, Self-motivated and a strong team player and delivery of the work in tight operational deadlines. We are looking for a candi who is highly responsible and accountable and work with least supervision.
