Manager - Key Accounts, Franchisee

Functional Responsibilities

• Lead the franchise development function across South / West India, driving expansion as per the regional growth strategy.
• Identify and prospect potential franchise partners aligned with brand values and business goals.
• Respond and track all Inbound franchisee enquiries.
• Develop and deliver compelling franchise proposals and business pitches to prospective partners.
• Evaluate franchise candidates based on defined eligibility and fitment criteria.
• Strong Business understanding to Assess financial capability and investment readiness of potential partners.
• Coordinate the due diligence process, including documentation, background verification, and compliance checks.
• Collaborate with Regional Business Development (RBD) and Projects teams for site identification and timely execution of store fit-outs.
• Liaise with the Legal team to finalize franchise agreements and associated documentation.
• Ensure smooth onboarding of new partners, including training, setup coordination, and system access.
• Manage payment and billing coordination related to store setup and launch.
• Support seamless store launch in coordination with HR, operations and marketing teams.
• Anchor long-term relationships with franchise partners through structured reviews, periodic connects, and joint business planning with the operations team.
• Act as the single point of contact (SPOC) for franchise partners, addressing their operational and business support needs.
• Drive further business development and store network expansion with existing franchise partners.

Person Profile

1. Experience of working in a partner ecosystem. Handling relationships with partners and driving business synergies with them.
2. Person with Retail / sales Background
3. Franchisee Handling experience for 2-4 years
4. Good understanding of Business Financials

Educational Qualification: MBA with 2-4 years of Sales / Franchisee Management experience