Manager - IT (SAP Support) - Medical Diagnostics industry

We are seeking a skilled and experienced Manager IT SAP Support to oversee and manage the SAP support function within our diagnostics company. The ideal candidate will be responsible for ensuring the smooth operation of SAP systems, managing day-to-day support activities, and providing strategic guidance for SAP implementation and improvements. The role involves close collaboration with cross-functional teams, internal stakeholders, and external vendors to optimize SAP solutions in a rapidly evolving business environment.

Role & responsibilities

• Plan, execute, and oversee SAP implementation projects.
• Manage project scope, goals, and deliverables in collaboration with stakeholders.
• Coordinate with cross-functional teams to ensure alignment and communication.
• Identify and mitigate project risks and issues.
• Monitor project progress and provide regular updates to stakeholders.
• Ensure adherence to SAP best practices and methodologies.
• Coordinate with vendor for smooth project implementation and then post GoLive support.
• Coordinate with implementation partner to ensure a robust and stable technical solution to allow continuous improvement solutions going forward
• Understand and define business challenges in process and execute performance efficiencies focused on providing superior customer experiences, and complying with regulatory and audit requirements
• Translate the needs of the business into clear functional specifications from which a solution can be developed
• Supporting business function through SAP system. Responsible for managing enterprise-wide SAP system.
• Ensure effective and better utilization for SAP system by implementing system driven processes.
• Aligning with the business needs, find out the latest SAP solution in the industry and accordingly put up the select proposals to Management for review and decision making.

Preferred candidate profile

• Bachelors degree in computer science, Information Technology, or a related field.
• More than 8 years of SAP experience as functional resource or project manager
• At least 3 End to End SAP project implementation experience as Team Lead
• Proven experience in managing SAP projects.
• Should have experience of working on SAP Rise
• Hands-on experience on SAP is mandatory
• Strong understanding of SAP modules and methodologies.
• Excellent leadership and communication skills.
• Project management certification (e.g., PMP, PRINCE2) is preferred.
• SAP certification is preferred
• Understanding of various business scenarios of Procure to Pay, Order to stock, Produce to Stock and Hire to retire
• Work experience in Diagnostic industry is preferred
• Able to validate the proposed system architecture and client strategy, configuration and system controls through the overall applications and technical platform
• Experience in building and maintaining relationships with senior stakeholder