The Information Technology Manager builds and maintains strong relationships with technology and business stakeholders, acts as strategic advisor to the business area leadership, plans, budgets and works across the IT organization to ensure the delivery of IT projects and services to the business.

Responsible for managing a team of full time and contractor resources with a broad scope of applications, systems, and processes to support.

Duties & Responsibilities:

Duties & responsibilities include, but are not limited to, the following:

Collaborates with all sales and revenue business to understand IT requirements and priorities
Works very closely with the Enterprise Architecture team for the assessment of new tools or redesign of existing ones.
Denes, prioritizes, and sponsors program and project initiatives for the business
Communicates business needs with appropriate IT teams to gain alignment between business needs and technical capabilities

Manages SFDC Center of Excellence, oversees a team of full-time employees and contractors responsible for the ongoing maintenance and enhancements of the SFDC application stack
Maintains up-to-date awareness of the current and future directions of the industry and associated technologies, and, where appropriate, makes recommendations for implementation of new/upgraded systems and technologies
Monitors and manages nancials for areas of responsibility

What you will need:

Required

Minimum of three years of proven working experience as a SalesForce Development lead
Minimum of three years of experience using agile methodologies, including lean and continuous improvement environments
Strong written, verbal and presentation skillsable to communicate technology solutions to non-technical stakeholders by focusing on business outcomes and value
Self-starter and strong leader capable of organizing teams to deliver quality and timely solutions to our internal customers
Extensive knowledge of IT industry standard service delivery, operations, processes, standards, tools, and capabilities with a focus on applications and project management
Track record of developing and implementing IT system and process changes to improve business performance
Ability to travel up to 10% as needed.

Preferred

Strong preference for someone with technical know-how of SFDC
Ability to work across multiple functions / organizations and build trusted working relationships
Ability to learn and follow processes while also identifying opportunities for process improvement
Ability to handle conict and difficult situations

How We Work (Competencies)

Instills Trust
Values Differences
Focuses on Customers
Cultivates Innovation
Action Oriented.

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Manager Information Technology (Salesforce)