Manager Enterprise KAM

You are Shiprocket's ideal candidate for the role of Manager-Enterprise KAM in Gurgaon. With 8 to 10 years of experience, you will lead the team to drive client retention, shipment growth, and revenue expansion across key accounts. Your responsibilities include managing client relationships, leading Key Account Managers, and collaborating with cross-functional teams for seamless service and client satisfaction. Your duties in this role will involve: - Driving client retention and satisfaction for national accounts. - Leading shipment volume growth and revenue expansion from existing clients. - Building and managing strong relationships with key stakeholders and decision-makers. - Managing and mentoring a high-performing team of Key Account Managers. - Collaborating with cross-functional teams to resolve issues, drive operational excellence, and deliver tailored solutions. To excel in this role, you should possess: - 8 to 10+ years of experience in KAM/Client Success roles with 3-4 years in team management. - A proven track record in client retention, revenue, and shipment growth. - Strong leadership, relationship management, and problem-solving skills. - Experience in logistics, SaaS, e-commerce, or tech-driven industries is preferred.,