Manager (Employee Transportation)

Job Purpose:

To manage and streamline employee transportation operations for an IT campus, ensuring safe, efficient, and cost-effective commute solutions for employees across multiple shifts, including night operations.

Key Responsibilities:

1. Transport Operations & Scheduling

• Plan and manage daily transport schedules for employees across shifts (including 24x7 operations).
• Coordinate with shift managers and HR for transport requirements during onboarding, training, and peak project periods.
• Ensure timely pickups and drops with minimal delays or route deviations.

2. Vendor & Fleet Management

• Liaise with transport vendors for vehicle deployment, maintenance, and driver availability.
• Monitor fleet health, fuel usage, and ensure vehicles are GPS-enabled and compliant with policies of the client.
• Conduct periodic audits of vendor performance and adherence to SLAs.

3. Safety & Compliance

• Ensure all vehicles and drivers comply with safety norms, including background verification, valid licenses, and insurance.
• Implement and monitor safety features like panic buttons, CCTV, and real-time tracking.
• Handle emergency situations and coordinate with security teams for incident management.

4. Technology Integration

• Use transport management software or apps for route planning, employee tracking, and feedback collection.
• Generate reports and dashboards for transport usage, cost analysis, and service quality.

5. Budgeting & Cost Control

• Prepare and manage transport budgets, track expenses, and identify cost-saving opportunities.
• Optimize routes and vehicle utilization to reduce operational costs.

6. Employee Experience & Communication

• Act as the point of contact for employee transport queries and grievances.
• Communicate transport policies, changes in routes, and emergency protocols clearly and promptly.

What We Offer:

1. Competitive salary and benefits package.

2. Opportunities for professional growth and development.

3. Collaborative and dynamic work environment.