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AMERICAN EXPRESS
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Manager-Digital Product Management

Manager-Digital Product Management

AMERICAN EXPRESS

3 - 15 years

25 - 30 Lacs

Gurugram

Posted:1 day ago| Platform:

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Skills Required

process design product management career development finance agile wellness system design business rules scrum business process management

Work Mode

Work from Office

Job Type

Full Time

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Partner with technology, product & servicing operations teams to prioritize, define and deliver top priority features.
Ownership of the POA rules migration roadmap, including meeting target milestones and sharing timely updates with leadership and stakeholders
Understand the POD rules, pain points and come up with the solution for POA that is flexible, maintainable and scalable.
Responsible for business process design, including business maintainable rules for the new platform.
Maintain business processes and business rules as required by strategy.
Develop global processes and rules and deploy and modify for each locality.
Partner with technology, product & servicing operations teams to prioritize, define and deliver top priority features.
Successfully manage multiple projects and tasks concurrently
Effectively collaborate/influence at all levels without having direct authority
Automate existing manual processes and strategies into new the processes and rules.
Work with central and local market cross-functional teams to ensure processes meet market needs and adhere to local regulatory, compliance and risk requirements.
Obtain feedback on the processes and rules to iterate and drive improvements in future releases.

Minimum Qualifications

3+ years of Java Development and BPM experience
3+ years in the Product space
Deep knowledge on Business Rules and Business Process Management (BPM) and proven ability to create solutions from the ground up.
Logical and organized thinker, with ability to understand complex business problems.
Enthusiasm for smart system design, and creativity and insight to create efficient process and rule solutions.
Curiosity to know how things work and ability to use that knowledge to find enhancement opportunities.
Understanding of American Express tech and product development process
Recognize issues quickly and determine how to go about getting resolution.
Detailed oriented, able to identify key questions, make process decisions and determine how pieces of the puzzle interact and impact the overall project.
Highly organized, taking individual initiative and accountability for getting results.
Excellent communication skills with ability to engage, influence and inspire partners to drive collaboration and alignment.
Good grasp of various iterative methodologies: Agile, SAFe and Scrum

Preferred Qualifications

Credit or Collections Experience
People leadership experience

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AMERICAN EXPRESS

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New York NY

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Manager-Digital Product Management