Manager Corporate Card Administration

In this vital role, you will oversee and implement the end-to-end corporate card lifecycle, from issuance to cancellation. You will lead and develop a team responsible for the day-to-day operations of the corporate card program, ensuring policy compliance and program controls are in place. The ideal candidate will have strong financial operations experience, a customer service orientation, and the ability to collaborate effectively with global partners, internal customers, and the corporate card provider.

Roles & Responsibilities

• Program Management & Operations:

  Oversee the end-to-end corporate card lifecycle, ensuring seamless program operations. You will manage escalated corporate card issues and related communications.

• Team Leadership:

  Lead and develop a team responsible for the day-to-day operations of the corporate card program. You will provide guidance and support, fostering an environment that encourages learning and growth.

• Compliance & Controls:

  Ensure policy compliance and execute card program controls. You will support internal audits and the formulation of corrective actions for any audit findings.

• Reporting & Documentation:

  Develop and maintain

  SOPs

  , training materials, and knowledge articles. You will report key performance indicators (

  KPIs

  ) to departmental leadership to demonstrate program effectiveness.

Qualifications

• A Bachelor's degree with experience in financial operations, including Travel & Expense administration, Financial Planning & Analysis, or Procurement.
• Experience managing or supervising a team.
• Experience with international corporate card programs and platforms (

  AMEX, Citi, Bank of America, etc.

  ) and Travel and Expense management tools (

  e.g., Concur

  ) is a must-have.
• Familiarity with internal controls, audits, and compliance requirements is a plus.
• Strong data analysis and reporting capabilities are a plus.

Soft Skills

• Leadership:

  Experience leading and developing a team.

• Communication:

  Excellent communication and stakeholder management skills.

• Attention to Detail:

  Detail-oriented with a focus on process accuracy and strong organizational skills.

• Problem-Solving:

  Strong problem-solving and critical-thinking abilities, with a customer service orientation.