Manager @ Club House (Resort)

Role Overview: As a Banquet Sales department member, your main responsibility will be to propose banquet venue menus and pricing in consultation with the Banquet Sr. Manager & Chef. You will play a crucial role in developing both long and short-term market plans, ensuring excellent customer service by keeping in touch with major clients, and coordinating with the Banquet Manager for menu changes based on guest demand and sales history. It is essential to constantly monitor customer feedback by daily interaction with guests. Additionally, you will be tasked with ensuring the timely distribution of all Function Prospectus to relevant departments and maintaining documentation of all customer interactions including contracts and house rules. Key Responsibilities: - Propose banquet venue menus and pricing - Develop long and short-term market plans - Coordinate with Banquet Manager for menu changes - Monitor customer feedback and interact with guests daily - Ensure timely distribution of Function Prospectus - Document all customer interactions Qualifications Required: - Graduation/ 2-3 years diploma in Club Management/ diploma in sales - Detailed knowledge of hospitality policies and procedures - Outstanding guest relation skills - Strong sales acumen - Food & Beverage product knowledge - Professional maintenance of Banquet Sales office - Responsible for maintaining all Banquet records as per organizational policy - Propose and ensure improvement of all banquet records as per organizational policy - Recommend changes in methods to enhance work quality,