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Manager, Business Insights

Manager, Business Insights

Mastercard

5 - 9 years

0 Lacs

haryana

Posted:17 hours ago| Platform: Shine logo

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Skills Required

automation process simplification sql tableau salesforce datadriven decisions strategic decisionmaking bi platforms measurement frameworks kpis etl processes consulting experience verbal written communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

As the Manager, Business Insights at our company, you will play a crucial role in the Business Insights team. Your primary responsibility will be to ensure that Services can make data-driven decisions and operate effectively and efficiently. This will involve partnering with leadership across various functions such as Sales, Delivery, Product, and others to enhance strategic decision-making through facts and data. Key Responsibilities: - Diagnose strategic gaps and opportunities within the operations of a function and identify corrective measures. - Build data-driven infrastructure, configure systems, manage data storage, and utilize BI platforms to drive productivity enhancements through technology solutions. - Influence the decision-making process within a dedicated Services function by providing a fact-base and thought partnership to functional leaders. - Establish measurement frameworks, KPIs, and analysis questions to assess the health of the business for the specific function you are supporting. - Ensure team members can maximize their time on core activities by minimizing other efforts through automation, process simplification, and hands-on partnership. - Lead special projects such as M&A integration and Agile projects by building cross-functional teams. Qualifications Required: - Strong business knowledge relevant to Services functions. - Comfort with data sets and analytic tools like SQL, ETL Processes, Tableau, and Salesforce. - Technical orientation and experience collaborating with internal developers and configuring third-party technical systems. - Generalist mentality with a well-rounded skill set. - Previous consulting experience would be a plus. - Strong verbal and written communication skills at all levels of the organization. In this role, you will also drive the development of the overall Data & Services analytic infrastructure, emphasizing optimizing system configurations and centrally aggregating data. Your problem-solving skills will be crucial in developing scalable and automated frameworks and processes. Your technical orientation, experience in collaborating with internal developers, and configuring third-party technical systems will be beneficial for success in this position.,

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Manager, Business Insights