6 Measurement Frameworks Jobs

Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience in an analytical role in customer operations or for an AI/ML product. 5 years of experience in manipulating datasets and conducting analyses using SQL and Python. Experience creating executive communications (e.g., memos, slide decks, etc.) and presenting to non-technical/analytics audiences. Preferred qualifications: Master's degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field. Experience in data analysis and modeling, specifically for AI/ML products, including forecasting and predictive modeling. Experience developing Key Performance Indicators (KPIs) and measurement frameworks for Large Language Models (LLMs) or other generative AI products. Familiarity with experimental design (A/B testing) in the context of conversational AI or user-facing ML products. Ability to navigate ambiguity, manage projects, and drive issues to resolution. Excellent communication and presentation skills, with the ability to translate complex data into actionable insights. About the job Our goal is to ensure millions of creators and partners on YouTube have easy access to comprehensive support when and where they need it-a mission we are increasingly scaling through our AI agent-and to allow our creators voices to help shape product solutions. As a Performance Lead focused on our AI Agent, you will drive data-driven decision-making to enhance the creator experience on YouTube. You will translate complex conversational and performance data into actionable insights, using strong problem solving skills to identify key drivers of AI performance and solve defined business problems in automated support. You will also develop new measurement frameworks to improve AI agent operations and address future needs. As a thought leader, you will contribute to strategic planning, defining objectives, and developing novel KPIs specifically for LLM-based support, providing data-backed recommendations. You will conduct discrete modeling on new AI capabilities and prompt changes to forecast their impact on containment, user satisfaction, and escalations, using historical data to improve accuracy. You will influence teams and build cross-functional relationships to align resources and drive projects forward. You will communicate complex findings to both executive leadership and stakeholders, driving a deeper understanding of AI performance and opportunities. Finally, you will apply your expertise in business and data analytics, including statistical methods and research fluency, to design and evaluate A/B experiments on prompts and conversational flows, and conduct advanced analyses to optimize the end-to-end AI journey for creators across YouTube.At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together. Responsibilities Establish and manage the core KPIs for the AI Agent, including novel LLM-based metrics for quality and satisfaction. Analyze performance and conversational data to identify optimization opportunities and provide data-driven recommendations that shape the product roadmap. Structure and interpret A/B tests on prompts and conversational flows, delivering clear impact analyses to guide AI development and improve performance. Build forecasting models to project the impact of new AI capabilities and analyze pre- and post-launch data to measure their actual effect. Translate analytical findings into clear, actionable insights for PSM, Engineering, and Leadership to drive the overall AI support strategy.

As a Digital Performance Lead, you will be responsible for owning and enhancing the performance marketing disciplines across various platforms. Your primary focus will be to lead the performance marketing team, ensuring the achievement of client objectives, and contributing to the overall growth and profitability of the business. You will play a crucial role in strategically aligning performance marketing activities with client business goals and organizational vision. Acting as a senior point of contact for key clients, you will establish and maintain long-term relationships, ensuring high levels of client satisfaction and retention. Identifying revenue growth opportunities through a deep understanding of clients" business challenges and objectives will be a key part of your role. You will also be responsible for promoting collaboration and knowledge-sharing among performance teams, driving innovation, and upskilling internal experts. Collaborating with cross-channel teams such as SEO, Paid Search, Paid Social, and Programmatic, you will develop integrated, data-led performance solutions. Additionally, you will work with channel leads to standardize performance marketing outputs, ensuring consistency in delivery, reporting, and best practices. To excel in this role, you should have proven experience in leading digital performance marketing across Paid Media channels like Search, Social, and Programmatic. Your strong stakeholder management skills, commercial mindset, and leadership abilities will be essential for driving business growth through strategic initiatives. A deep understanding of digital performance KPIs, martech tools, and measurement frameworks is also required. A Bachelor's or Master's degree in Marketing, Business, or a related field is preferred. Certifications in platforms like Google Ads, Meta Blueprint, or equivalent performance tools would be advantageous. Experience in a media agency environment will also be beneficial for this role.,

As the Manager, Business Insights, you will play a crucial role in the Business Insights team, ensuring that Services can make data-driven decisions and operate effectively and efficiently. Your responsibilities will include partnering with leadership across various functions such as Sales, Delivery, Product, and others to enhance strategic decision-making through facts and data. You will be tasked with diagnosing strategic gaps and opportunities within the operations of a function and identifying corrective measures. Your experience in building data-driven infrastructure, configuring systems, managing data storage, and utilizing BI platforms will be essential in driving productivity enhancements through technology solutions that match business needs. In this role, you will influence the decision-making process within a dedicated Services function by providing a fact-base and thought partnership to functional leaders. You will establish measurement frameworks, KPIs, and analysis questions to assess the health of the business for the specific function you are supporting. Your focus will be on ensuring that team members can maximize their time on core activities by minimizing other efforts through automation, process simplification, and hands-on partnership. Additionally, you will lead special projects that may not have a clear owner, building cross-functional teams for initiatives such as M&A integration and Agile projects. You will drive the development of the overall Data & Services analytic infrastructure, with an emphasis on optimizing system configurations and centrally aggregating data. Your problem-solving skills will be crucial in developing scalable and automated frameworks and processes. Your strong business knowledge relevant to Services functions and comfort with data sets and analytic tools like SQL, ETL Processes, Tableau, and Salesforce will be key assets in this role. Your technical orientation, experience in collaborating with internal developers, and configuring third-party technical systems will be beneficial. A generalist mentality with a well-rounded skill set is desired, and previous consulting experience would be a plus. Strong verbal and written communication skills at all levels of the organization will be essential for success in this role.,

You will be working as an Account Director-PR at Ruder Finn in Gurgaon. With 9-10 years of PR/communications experience, especially in enterprise technology / B2B clients within an agency environment, you will be responsible for leading client relationships, driving integrated campaign success, and supporting business growth. Your role involves acting as a trusted advisor to senior clients, overseeing campaign execution by junior team members, ensuring quality, inspiring innovation, and aligning campaigns with broader business and brand goals. As an Account Director, you will lead senior-level client relationships, supervise campaign execution, and inspire high-performing teams through mentorship and proactive leadership. Your responsibilities will include facilitating client feedback, contributing to business growth through client development and new pitches, delivering strategic reports, pitching fresh ideas aligned with client objectives, and ensuring timely project delivery within scope and budget. Additionally, you will align internal teams and clients around measurement frameworks, represent the agency confidently, monitor industry trends, and maintain financial health in engagements. To excel in this role, you should have proven experience in senior client relationship management, a strong understanding of digital platforms and campaign strategy, excellent communication skills, effective team leadership abilities, strategic thinking, attention to detail, and proficiency in PowerPoint for pitching and reporting. Experience in managing multimedia content production, creative teams, and financial management is also beneficial. Cultivating a culture of problem-solving, accountability, and positivity within the team is a key aspect of this role.,

The Manager, Business Insights plays a crucial role in the Business Insights team, ensuring that all Services can effectively make data-driven decisions and operate efficiently. As the Manager, Business Insights, you will collaborate with leadership across Sales, Delivery, Product, and other functions to enhance strategic decision-making through the use of facts and data. Your passion lies in identifying strategic gaps and opportunities within operational functions and determining corrective measures. Your expertise includes building data-driven infrastructure, configuring systems, managing data storage, and utilizing BI platforms. Additionally, you have a track record of driving productivity enhancements by identifying, procuring, or developing technology solutions that align with business requirements. In this role, your responsibilities will include influencing decision-making processes to achieve better outcomes in a dedicated Services function. You will provide functional leaders with a fact-based approach and act as a thought partner. You will develop appropriate measurement frameworks, KPIs, and analysis questions to evaluate the health of the business within a specific function. By optimizing automation, simplifying processes, and fostering hands-on partnerships, you will ensure that team members can focus on their core responsibilities. Furthermore, you will lead special projects that lack a clear owner, such as M&A integration and Agile Initiatives, by forming cross-functional teams. Your success in this role will be driven by your exceptional problem-solving skills and your ability to develop scalable and automated frameworks and processes. You possess a deep understanding of business operations within a Services function and a strong desire to expand your knowledge. Proficiency in handling various data sets (e.g., Financial, Sales & Marketing, Costs) and familiarity with databases and data analytic tools (e.g., SQL, ETL Processes, Tableau, Salesforce) are essential. Your technical acumen, coupled with experience in collaborating with internal developers and configuring third-party technical systems, distinguishes you. A well-rounded skill set and a generalist mentality, with previous consulting experience being advantageous, are qualities that you bring to the table. An effective verbal and written communicator at all organizational levels, you excel in articulating ideas and concepts. If you are looking to drive data-driven decision-making, enhance operational efficiency, and lead impactful initiatives within a dynamic Services environment, this role as a Manager, Business Insights is an excellent opportunity for you.,

At Ruder Finn, excellence is valued over hierarchy, with a belief that the strength of the organization lies in its people. Innovation, collaboration, and business impact form the core of our operations. We are dedicated to challenging conventional methods to deliver exceptional communications and campaigns that not only secure media presence but also drive tangible business outcomes. As market demands evolve, our focus remains on engaging the right stakeholders seamlessly and strategically across various platforms. As an Account Director-PR based in Gurgaon, you are expected to have 9-10 years of PR/communications experience, specifically in enterprise technology/B2B clients within an agency setting. Your primary responsibility will involve leading client relationships at a senior level, ensuring the success of integrated campaigns, and contributing to business growth. You will serve as a trusted advisor to senior clients, providing guidance to internal teams to deliver creative, impactful, and measurable work. While the execution of daily campaigns will be managed by junior team members, your role will be to steer the direction, maintain quality, and inspire innovation. Key Responsibilities - Lead senior-level client relationships and offer strategic consultancy across multiple accounts - Supervise campaign execution handled by Account Executives and Managers - Ensure that campaigns align with broader business and brand objectives - Inspire high-performing teams through mentorship, feedback, and proactive leadership - Interpret client feedback to make informed strategic decisions - Contribute to business growth through proactive client development and participation in new business pitches - Deliver strategic reports summarizing insights and outlining next steps - Generate fresh and bold ideas grounded in insights and aligned with client goals - Ensure timely project delivery within scope and budget - Align internal teams and clients with measurement frameworks and KPIs - Confidently represent the agency's perspective in meetings, presentations, and workshops - Stay updated on industry trends to identify new growth opportunities for clients - Collaborate with project managers to uphold the financial health of engagements - Foster a culture of problem-solving, accountability, and positivity within the team Qualifications & Skills - Proven experience in senior client relationship management, preferably in digital-first or integrated communications - Strong grasp of digital platforms, brand building, and campaign strategy - Excellent written and verbal communication skills with a persuasive and confident approach - Effective team leadership and cross-functional collaboration - Strong strategic thinking, attention to detail, and creative sensibility - Proficiency in PowerPoint for pitching and performance reporting - Experience in managing multimedia content production and creative teams - Familiarity with financial management, including project scoping and reporting,