Manager - Business Development

Role & responsibilities

• BE Mechanical with experience in Sheet-Metal fabrication Industry is preferred. MBA in Marketing is added advantage.
• Exposure in dealing with international market of USA, Europe, Middle East, South East Asia regions is mandatory.
• Experience in overall execution of projects and management of commercial operations and to execute project activities in stipulated time frame.
• Aggressive and dynamic with honed problem solving and analytical skill with decision making abilities.
• Ensure business growth by generating new customers and network development.
• Finalize the best competitive rates by preparing a cost estimation sheet along with Management final approval.
• Develop long term business strategies, to improve the overall market share.
• Maintain record on customer opinions, feedbacks, complaints and grievances.
• Communicate the customers opinions, feedbacks, complaints and grievances to all concerned plant functions, for the corrective and preventive actions.
• Analyze and identify the preventive actions related to lost orders.
• Scrutinize all customer enquires & accordingly submit a pre-order contract review.
• Organize and conduct post order contract review by duly scrutinizing the customer purchase order & thereafter confirming order acknowledgement.
• Identify, document & notify to all concerned plant functions before addressing customer complaints pertaining to: Short supplies, Damage during transit, Product non conformity during use
• Analyze each customer complaint and take corrective and preventive action.
• Ensure safe delivery of products to the customer by scrutinizing truck/container loading plans.
• Issue & authorize material dispatch clearance certificate only after ensuring the completion of all mfg. activities as per quality assurance documented procedures.

Preferred candidate profile

BE with MBA is preferred

International marketing experience