Manager After-Sales Service & Repairs (Electronics)

You will be joining IZI, a pioneering Indian consumer tech brand that provides a one-stop solution for all tech needs with a focus on innovation, user-centric design, and quality. With a vast global partner base and millions of satisfied customers, we offer a diverse product portfolio for various user segments. Your responsibilities as a full-time Manager for After-Sales Service & Repairs (Electronics) at IZI in Bhopal will include: - Overseeing after-sales service operations - Managing repair processes - Ensuring customer satisfaction - Coordinating with service teams - Monitoring repair logs - Handling customer queries - Maintaining service parts inventory - Implementing quality control measures - Managing and training service personnel to enhance efficiency and service quality To excel in this role, you should have: - Experience in after-sales service management and repair processes within the electronics industry - Strong leadership, team management, customer service, and communication skills - Knowledge of inventory management and quality control measures - Technical skills in electronics repair and troubleshooting - A Bachelor's degree in Electronics, Engineering, or a related field (preferred) - Experience with service management software (a plus) - Problem-solving skills and attention to detail If you are passionate about delivering exceptional after-sales service experiences and have the necessary qualifications, we invite you to join us at IZI in Bhopal to unleash the explorer within and contribute to our mission of designing not just gadgets, but experiences.,