8 Repair Processes Jobs

A service floor supervisor in the two-wheeler automobile industry is responsible for overseeing the daily operations of the service department in a dealership or repair shop. As a service floor supervisor, your key duties will include supervising technicians and service advisors, ensuring they are properly trained and motivated for efficient performance. You will be responsible for addressing customer concerns, providing accurate service estimates, and ensuring high levels of customer satisfaction. In this role, you will be tasked with managing the workflow of service orders, prioritizing tasks to ensure timely completion of repairs. Quality control is an essential aspect of the job, where you will monitor the quality of work performed, conduct inspections, and ensure compliance with safety and regulatory standards. Additionally, overseeing parts inventory, ordering necessary parts, and ensuring that the shop is well-stocked will be part of your responsibilities. It is crucial for a service floor supervisor to keep track of service metrics, prepare reports for management, and identify areas for improvement. To excel in this position, you must possess strong leadership skills, excellent communication abilities, and a solid understanding of automotive systems and repair processes. Your role will play a pivotal part in the overall service department's success and customer satisfaction levels.,

Job Description: As the Service Manager at SPM Honda, you will play a crucial role in ensuring the smooth operation of the service department at our Honda Motorcycle showroom in Namakkal, India. Your primary responsibility will be to oversee all service operations and provide excellent customer service to individuals visiting our dealership for two-wheeler purchases. You will be tasked with managing customer inquiries, coordinating with our team of technicians, and ensuring that all service tasks are completed in a timely manner. Your role will require a solid understanding of motorcycle maintenance and repair processes, allowing you to effectively supervise the service operations and address any technical issues that may arise. In addition to your technical expertise, you will need to demonstrate strong leadership and team management skills to motivate and guide your team towards achieving service excellence. Your problem-solving and decision-making abilities will be put to the test in this fast-paced environment, where quick and effective solutions are essential to meet customer expectations. Effective communication and interpersonal skills are key to your success in this role, as you will be interacting with customers, technicians, and other team members on a daily basis. A technical certification in motorcycle repair or a related field will be advantageous in demonstrating your qualifications for this position. If you are passionate about motorcycles, possess the necessary experience in service management and customer service, and thrive in a dynamic work environment, we invite you to join our team at SPM Honda and contribute to delivering exceptional service to our valued customers.,

The Bodyshop Advisor will be responsible for welcoming customers, assessing vehicle damage, and providing repair cost estimates. You will also coordinate communications between customers and technicians, manage repair timelines, and ensure customer satisfaction. To excel in this role, you should have experience in customer service and vehicle repair estimation. Strong communication and interpersonal skills are essential for effective interactions with customers and technicians. A basic knowledge of vehicle mechanics and repair processes will aid you in accurately assessing damage and estimating repair costs. Attention to detail and the ability to multitask are crucial for managing repair timelines efficiently. As a Bodyshop Advisor, you will be expected to work independently, prioritize tasks, and meet deadlines. Proficiency in Microsoft Office and other computer programs is necessary for maintaining records, generating estimates, and communicating with customers and technicians. A Diploma in Automobile/Mechanical Engineering is a must-have qualification to ensure a solid understanding of automotive systems and repair techniques.,

The Bodyshop Advisor role involves welcoming customers, evaluating vehicle damage, and providing repair cost estimates. You will be responsible for facilitating communication between customers and technicians, overseeing repair schedules, and ensuring customer satisfaction. To excel in this role, you should have experience in customer service and estimating vehicle repairs. Strong communication skills and the ability to interact effectively with others are essential. A basic understanding of vehicle mechanics and repair procedures is required, along with exceptional attention to detail and the capacity to handle multiple tasks simultaneously. As a Bodyshop Advisor, you will need to work autonomously, prioritize assignments efficiently, and adhere to deadlines. Proficiency in Microsoft Office and other computer software is necessary for this position. A Degree, Diploma, or ITI in Automobile or Mechanical Engineering is mandatory to be considered for this role. Additional Information: Company: Ashok Auto Sales TATA MOTORS DEALERSHIP Job Location: Mathura, Aligarh, Agra, Etawah Salary Range: INR 1,20,000 - 2,24,000 per annum For further inquiries, please contact HR at 8392917471 or email us at manoj.kumar@ashokauto.com,

As a candidate for this position, you should hold a Diploma Or ITI in automotive technology or a related field, with previous experience in a service department or automotive environment being required. Supervisory experience would be a plus. Your strong knowledge of automotive systems and repair processes will be essential, along with excellent communication and interpersonal skills. You must be adept at working in a fast-paced environment and managing multiple tasks efficiently. Proficiency in specific software or tools relevant to service operations is also expected. Your responsibilities will include assisting in overseeing the pre-delivery inspection (PDI) process to ensure that vehicles are thoroughly inspected, tested, and prepared for delivery to customers. You will be required to implement standardized procedures and checklists to streamline the PDI process, minimizing turnaround time, and monitoring PDI technician performance to ensure accuracy and efficiency. Maintaining high standards of quality in the PDI process will be crucial, ensuring that vehicles meet manufacturer specifications and customer expectations. You will conduct thorough inspections and audits to identify any issues or discrepancies, implementing corrective actions as needed. Monitoring customer feedback and addressing concerns related to vehicle quality or condition upon delivery will also be part of your role. In addition, you will oversee general operations within the dealership, including facility maintenance, cleanliness, and organization. Developing and implementing procedures for maintaining a clean, safe, and organized work environment will be essential. Providing support and guidance to PDI technicians and general operations staff, ensuring they understand and adhere to dealership standards and procedures, will be a key aspect of your job. Conducting training sessions or workshops to enhance the skills and knowledge of PDI technicians and general operations staff will also be part of your responsibilities. You will be expected to foster a positive and collaborative team environment to promote teamwork and productivity. Supporting efforts to provide excellent customer service throughout the vehicle delivery process will be an important aspect of this role. This is a full-time position requiring a total of 2 years of work experience. The work location is in person, and the application deadline is 05/10/2024.,

The Motor Claims team is a critical function within our Insurance Business team, dedicated to providing efficient and customer-centric claims services for all motor insurance policyholders. As a Senior Executive, you will play a critical role in ensuring a smooth, fast, and fair claims experience for our customers. You will be responsible for the end-to-end management of motor own-damage (OD) claims, serving as the primary point of contact for customers and service partners. Experience: At least 3 years of hands-on experience in Motor Own-Damage (OD) claims survey/assessment. Technical Skills: - Strong understanding of vehicle mechanics, automobile parts, repair processes, vehicle damage assessment, and repair cost estimation. Communication Excellence: Good command of written and spoken English and Hindi. Multilingual ability is an added advantage. Soft Skills: - Excellent analytical and problem-solving abilities. - Flexible and adaptable to a changing and digital-first work environment. - Strong interpersonal and negotiation skills. What We Expect From You: - Own end-to-end motor claim decisions, decide claims based on policy, technical evaluation, and evidence. - Review surveyor reports, validate estimates, and ensure cost-effective repair vs. replacement. - Leverage digital tools for assessment and settlement, and communicate outcomes clearly and empathetically to customers. - Ensure smooth coordination between customers, surveyors, and garages. - Negotiate repair costs to control losses while maintaining quality. - Handle stakeholder communication, ensuring timely updates and resolution within TAT. - Support network expansion by identifying and vetting quality garages and surveyors. Assist in site visits, documentation, and feedback for empanelment decisions. We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal & Home Loans to UPI, Insurance, Mutual Funds, and Gold - we're building tech-first solutions that work at scale, with a strong customer-first approach. Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India's fastest-growing financial services organisations. But we're just getting started! The Navi DNA: Ambition. Perseverance. Self-awareness. Ownership. Integrity. We're looking for people who dream big when it comes to innovation. At Navi, you'll be empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If you're driven to deliver real value to customers, no matter the challenge, this is the place for you. At Navi, it's about how you think, build, and grow. You'll thrive here if: - You're impact-driven - You take ownership, build boldly, and care about making a real difference. - You strive for excellence - Good isn't good enough. You bring focus, precision, and a passion for quality. - You embrace change - You adapt quickly, move fast, and always put the customer first.,

About the Team The Motor Claims team is a critical function within the Insurance Business team, dedicated to providing efficient and customer-centric claims services for all motor insurance policyholders. About the Role As a Claims Manager, you will play a critical role in building and managing our motor garage and surveyor network. Must Haves Experience: At least 5 years of experience in Motor Insurance Claims. Technical Skills: - Strong understanding of vehicle mechanics, automobile parts, repair processes, vehicle damage assessment, and repair cost estimation. - Proven experience in negotiating with and managing vendors, workshops, and surveyors. Communication Excellence: Good command of written and spoken English and Hindi. Multilingual ability is an added advantage. Soft Skills: - Strong interpersonal, strategic thinking, and negotiation abilities. - Flexible and adaptable to a changing and digital-first work environment. What We Expect From You Own the end-to-end partner ecosystem by identifying, vetting, and empanelling top-quality garages and surveyors. Lead commercial negotiations, define competitive rate cards and SLAs, and build strong, long-term partner relationships. Oversee the coordination between customers, surveyors, and garages, ensuring the team delivers a seamless and rapid claims process. Monitor key metrics (TAT, quality, cost) and drive service excellence. Guide teams in negotiating repair costs with garages to minimize loss while upholding quality standards and partner relationships. Inside Navi We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal & Home Loans to UPI, Insurance, Mutual Funds, and Gold, we're building tech-first solutions that work at scale, with a strong customer-first approach. Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India's fastest-growing financial services organizations. But we're just getting started! Our Culture The Navi DNA - Ambition. Perseverance. Self-awareness. Ownership. Integrity. We're looking for people who dream big when it comes to innovation. At Navi, you'll be empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If you're driven to deliver real value to customers, no matter the challenge, this is the place for you. We chase excellence by uplifting each other, and that starts with every one of us. Why You'll Thrive at Navi At Navi, it's about how you think, build, and grow. You'll thrive here if: - You're impact-driven - You take ownership, build boldly, and care about making a real difference. - You strive for excellence - Good isn't good enough. You bring focus, precision, and a passion for quality. - You embrace change - You adapt quickly, move fast, and always put the customer first.,

You will be joining IZI, a pioneering Indian consumer tech brand that provides a one-stop solution for all tech needs with a focus on innovation, user-centric design, and quality. With a vast global partner base and millions of satisfied customers, we offer a diverse product portfolio for various user segments. As a full-time Manager for After-Sales Service & Repairs (Electronics) at IZI in Bhopal, your responsibilities will include overseeing after-sales service operations, managing repair processes, and ensuring customer satisfaction. You will be coordinating with service teams, monitoring repair logs, handling customer queries, maintaining service parts inventory, and implementing quality control measures. It is essential to manage and train service personnel to enhance efficiency and service quality. To excel in this role, you should have experience in after-sales service management and repair processes within the electronics industry. Strong leadership, team management, customer service, and communication skills are crucial. Knowledge of inventory management, quality control measures, and technical skills in electronics repair and troubleshooting are required. A Bachelor's degree in Electronics, Engineering, or a related field is preferred. Experience with service management software would be a plus. Problem-solving skills and attention to detail are also essential for this position. If you are passionate about delivering exceptional after-sales service experiences and have the necessary qualifications, we invite you to join us at IZI in Bhopal to unleash the explorer within and contribute to our mission of designing not just gadgets, but experiences.,