Manager -Accessories

Job Summary:

The Accessories Manager is responsible for overseeing the sale of automotive accessories, ensuring a high level of customer satisfaction, driving accessory revenue, and managing inventory. The role involves working closely with the sales and service teams to promote add-on accessories at the time of vehicle purchase or service.

Key Responsibilities:

• Promote and sell accessories to new and existing customers through the showroom, service center, and online channels.
• Collaborate with the vehicle sales team to package accessories as part of the car sale.
• Prepare and present accessory packages during customer negotiations.
• Maintain proper inventory levels and reorder accessories as needed.
• Train and support sales consultants and service advisors in upselling accessories.
• Set and achieve monthly sales targets for accessories.
• Ensure proper display and merchandising of accessories in the showroom.
• Manage vendor relationships and coordinate timely procurement of stock.
• Maintain accurate records of accessory sales and customer preferences.
• Handle customer queries and resolve complaints regarding accessories.
• Track competitor offerings and market trends to optimize pricing and product mix.

Key Skills and Qualifications:

• Bachelor's degree or equivalent (automotive or business field preferred).
• 3+ years of experience in car sales or accessory sales (preferred).
• Knowledge of automobile accessories and fitting procedures.
• Strong negotiation, communication, and interpersonal skills.
• Target-driven and customer-oriented mindset.
• Inventory and vendor management experience.
• Familiarity with dealership management systems (DMS).

KPIs (Key Performance Indicators):

• Monthly accessory sales volume and revenue.
• Accessory sales per vehicle sold.
• Inventory turnover rate.
• Customer satisfaction and feedback scores.
• Conversion rate from showroom/service to accessory buyers.

Working Conditions:

• Full-time, showroom-based role.
• May require occasional travel to vendors or training locations.
• Weekend and holiday availability as per showroom operations.

Job Type: Full-time

Pay: ₹30,000.00 - ₹45,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Provident Fund

Work Location: In person