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Management Trainee Camac DM

Management Trainee Camac DM

ABFRL

0 - 1 years

1 - 4 Lacs

Kolkata

Posted:4 hours ago| Platform:

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Skills Required

Usage Visual Merchandising Employee engagement Inventory control Cash management Customer service Management Service quality Monitoring Preventive maintenance

Work Mode

Work from Office

Job Type

Full Time

Job Description

3 ) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)

Key Result Areas

Supporting Actions

Customer service quality

Establish rapport with potential and actual customers.
Ensure clean and safe environment for the customer.
Ensures capture of customer feedback by the usage of feedback forms.
Ensure that customers become repeat customers once they enter and gradually a base of loyal customers is developed.
Timely Fulfillment of all commitments made to customers.

People Management

Schedule the shifts of the staff, and ensure the punctuality of the staff .
Motivate the staff during the morning briefing about the sales targets and also his role in the department.
Regular training on fabrics, styles and fashion to the store staff
Planning, monitoring and Appraisal of the staff on monthly basis
Take the initiative at the store level to improve the employee engagement
Over a period of time, develop a competent second line

Visual Merchandising

Implementation of the plan along with the VM implementer
VM changes at the suitable times in the store
Ensures the display of all physical branding elements on the shop floor
Ensure the lighting, display is proper and is as per MPM manuals

SOPs

Ensures that store opening standards are followed properly
Responsible for personnel planning, work hours, store / team holiday plan
Inventory management and planning for each product category
Ensure effective display and quicker refill without spoiling the garments
Ensure that the housekeeping staff follows the checklist properly
Control mechanical maintenance of lights, air-system, electrical equipment
Reports property damage, request needed repairs within company time frames
Conducts monthly meetings and prepares documents as per the manual
Ensure proper installation of displays properly
Treat internal & external shoplifters as per policy
Ensure 100% tagging standards on the floor.
Ensure staff grooming standards

Cost and Cash Management

Schedule the expenditures for the month(petty cash management)

Follow the preventive maintenance schedule to reduce the costs

Maintain the safety, energy consumption, and expenses reports

Containing costs incurred on the services provided by the vendors

Control cash deposits and submission of credit slips on a daily basis

Maintain records pertaining to customer discounts, schemes

Follow the preventive measures to optimize costs
Control cash deposits and submission of credit slips on a daily basis
Maintain records pertaining to customer discounts, schemes.
Ensure cashiering schedule is followed as per plan
Ensuring shift rostering of cashiers
Generate awareness amongst staffs to control wastage
Do cashiering by himself if & when required

Achievement of sales targets

Align with Store Management about the monthly targets
Explain the sales targets to the staff about the morning briefing & constant monitoring of the same
Contribute to the team efforts for accomplishing desired results
Tracking of offers, promotions & Merchandise categories to identify fast & slow movers.
Provide quality feedback on product performance

Shrinkage control

Ensure the count as scheduled in the SOP manual
Ensure that nobody from the staff indulges in pilferage and other activities
Co-ordinate with security guard & staff to keep a watchful eye on customers

Backroom Management

Inventory control as per the standards

Proactive in taking care of the availability of the stock at the store

Inventory control as per the standards
Proactive in taking care of the availability of the stock at the store
Proper segregation of damaged & defective stock & timely outward of the same with required approvals.

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