Posted:3 weeks ago|
Platform:
On-site
Full Time
Responsible for: Hotels Back Office Application Maintenance and Support primarily Loyalty and CRM.
Activities
⚫ Application maintenance of Hotels back office systems primarily Loyalty and CRM in close coordination with the partners.
⚫ Provide effective end user support.
⚫ Ensure compliance to IT governance processes for these applications as applicable.
⚫ Good knowledge of API’s based integrations, SQL Server and Oracle databases is preferred.
⚫ Prior experience with Loyalty and CRM solutions like Oracle CX etc.
⚫ MIS reporting wherever necessary.
⚫ Ability to execute assigned projects by interacting with various teams / stakeholders (incl. vendors).
Qualifications
⚫ B.E. (Comp Sc. Or equivalent) or B.Tech. or MCA
⚫ 8-10 years’ experience in application maintenance & support.
⚫ Experience with Loyalty,CRM solutions is preferred
⚫ Knowledge of SQL Server and / or Oracle will be an advantage
ITC Infotech
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