Loss Mitigation-US Mortgage

Job Description

Job Title: - PE/SPE/SME - Loss Mitigation (US Mortgage Process) Work Model: Work From Office Only Shift Timings: US Night Shifts Only (6:30 PM IST 4:30 AM IST) Joiners: Immediate Joiners Preferred Contact: Call/WhatsApp 247 at 7892648654 Interview Date:- 14th June 2025 Interview/Job Location: Airoli, Navi Mumbai, Maharashtra 400708 About the Role Were seeking enthusiastic and detail-oriented professionals to join our Loss Mitigation team. In this role, youll play a crucial part in processing and validating mortgage documents, identifying red flags, and ensuring the highest quality standards. Whether youre new to the mortgage industry or bringing prior experience in US mortgage and loss mitigation, wed love to have you on board! Key Responsibilities Process Loss Mitigation activities accurately and within defined timelines. Maintain productivity and quality benchmarks consistently. Review various mortgage documents (e.g., LMA, RMA, bank statements, pay stubs, mod agreements, TPP, P&L statements). Ensure data accuracy and flag discrepancies in the provided documents. Collaborate effectively with team members and provide regular updates to the Team Leader. Be receptive to feedback and use it for continuous improvement. Undertake additional duties as assigned. Key Result Areas (KRAs) Productivity : Meet or exceed agreed targets throughout training and production phases. Quality : Consistently achieve the minimum quality benchmark; proactively address gaps. Feedback : Embrace feedback as a tool for growth and process enhancement. Qualifications For Process Associate: Graduate in any discipline. 1-6 year of experience in BPO / data processing roles. For Sr. Process Associate: Graduate in any discipline. Minimum 1 year of experience in Mortgage, BPO, or data processing roles. Prior exposure to US mortgage or loss mitigation processes is highly desirable. Preferred Skill Sets Strong analytical and decision-making skills. Basic knowledge of MS Office (Excel proficiency is a plus). Excellent written and spoken communication skills. Ability to work in US shifts (night shifts). Willingness to work 6 days a week. Flexible and adaptable to evolving process needs. Eligibility for PE Level Any non-technical educational background (no B.Tech / Regular MBA / LLB / M.Tech / MCA / B.Ed). If you're interested and meet the criteria, please connect via call or WhatsApp at 7892648654 anytime.