Logistics & Support Executive

3 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

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Salary:

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Logistics & Support Executive

Role

  • Handle order processing for Suganda’s website

Amazon/Nykaa/Flipkart Shipments

  • Create shipments on Seller Central / Vendor Central
  • Prepare bulk boxes, labels, carton manifests

Inventory Management

  • Maintain Finished Goods (FG) stock levels
  • Highlight low stock, expiry, and replenishment needs

Customer Support

  • Handle incoming customer calls
  • Support with product queries, order tracking, and complaints

Reporting & Coordination

  • Create daily dispatch and inventory reports
  • Coordinate with factory team for FG replenishment


Experience

  • Graduate
  • 2–3 years experience in D2C logistics/customer support
  • Experience with Shiprocket, Amazon Seller Central
  • Excellent communication skills for calls
  • High empathy towards customers


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