Logistics Specialist

0 years

0 Lacs

Posted:1 week ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview:

The Reverse & First-Mile Logistics Executive will be responsible for managing end-to-end reverse logistics operations and ensuring seamless first-mile shipment movement. This role requires strong coordination, real-time tracking, vendor management, and problem-solving skills to maintain high operational efficiency and service quality.


Key Responsibilities:

  • Manage reverse logistics processes: pickups, transit, refunds, deliveries, and damaged/warranty cases.
  • Coordinate with courier partners, warehouses, and customers for smooth movement of returned and dispatched goods.
  • Track all shipments in real time and update internal systems.
  • Resolve delays, missed pickups, RTO issues, and shipment exceptions.
  • Maintain accurate documentation and daily operational reports.
  • Support RTO inbound activities and ensure proper system updates.
  • Analyse operational performance and suggest process improvements.
  • Ensure all tasks follow company SOPs and SLAs.

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