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0 years
4 - 7 Lacs
Bengaluru
On-site
Role Overview: The Customer Support Manager will lead and manage the customer support team to ensure high-quality service delivery and customer satisfaction. The role involves supervising daily support operations, handling escalations, improving service processes, and ensuring timely resolution of customer issues. Prior experience in managing support teams is essential, and exposure to the Logistics / Courier Service industry will be an added advantage. Key Responsibilities: Lead, mentor, and motivate the customer support team to achieve performance targets. Develop and implement customer service policies, standards, and processes. Handle escalated customer complaints with professionalism and effective resolution. Monitor team performance through KPIs, SLAs, and customer satisfaction scores. Coordinate with operations, sales, and logistics teams to ensure smooth issue resolution. Conduct training sessions to enhance product knowledge, communication, and problem-solving skills. Analyze customer feedback and service data to identify improvement opportunities. Prepare regular reports on team performance, customer satisfaction, and escalations. Required Qualifications & Skills: Proven experience in managing a customer support team . Strong leadership, people management, and conflict resolution skills. Excellent communication and problem-solving abilities. Ability to multitask and work under pressure in a fast-paced environment. Good to have: Experience or exposure to Logistics / Courier Service industry . Job Type: Full-time Pay: ₹40,000.00 - ₹60,000.00 per month Work Location: In person Speak with the employer +91 8904357595
Posted 2 days ago
5.0 - 6.0 years
6 - 8 Lacs
Noida
On-site
Posted On: 16 Aug 2025 Location: Noida, UP, India Company: Iris Software Why Join Us? Are you inspired to grow your career at one of India’s Top 25 Best Workplaces in IT industry? Do you want to do the best work of your life at one of the fastest growing IT services companies ? Do you aspire to thrive in an award-winning work culture that values your talent and career aspirations ? It’s happening right here at Iris Software. About Iris Software At Iris Software, our vision is to be our client’s most trusted technology partner, and the first choice for the industry’s top professionals to realize their full potential. With over 4,300 associates across India, U.S.A, and Canada, we help our enterprise clients thrive with technology-enabled transformation across financial services, healthcare, transportation & logistics, and professional services. Our work covers complex, mission-critical applications with the latest technologies, such as high-value complex Application & Product Engineering, Data & Analytics, Cloud, DevOps, Data & MLOps, Quality Engineering, and Business Automation. Working at Iris Be valued, be inspired, be your best. At Iris Software, we invest in and create a culture where colleagues feel valued, can explore their potential, and have opportunities to grow. Our employee value proposition (EVP) is about “Being Your Best” – as a professional and person. It is about being challenged by work that inspires us, being empowered to excel and grow in your career, and being part of a culture where talent is valued. We’re a place where everyone can discover and be their best version. Job Description Solid understanding of object-oriented programming and design patterns. 5 to 6 Years of strong experience with bigdata. Comfortable working with large data volumes and able to demonstrate a firm understanding of logical data structures and analysis techniques. Experience in Big data technologies like HDFS, Hive, HBase, Apache Spark, Pyspark & Kafka Proficient in code versioning tools, such as Git, BitBucket, and Jira Strong systems analysis, design and architecture fundamentals, Unit Testing, and other SDLC activities Experience in working on Linux shell scripting. Demonstrated analytical and problem-solving skills. Excellent troubleshooting and debugging skills. Strong communication and aptitude. Ability to write reliable, manageable, and high-performance code. Good knowledge of database principles, practices, and structures, including SQL development experience, preferably with Oracle. Understanding fundamental design principles behind a scalable application. Basic Unix OS and scripting knowledge. Good to have: Financial markets background is preferable but is not a must. Experience in Jenkins, Scala, Autosys. Familiarity with build tools such as Maven and continuous integration. Candidates with working knowledge of Docker / Kubernetes / OpenShift / Mesos is a plus. Have basic experience in Data Preparation Tools Experience with CI/CD build pipelines. Mandatory Competencies Big Data - Big Data - HDFS Big Data - Big Data - HIVE Big Data - Big Data - Hadoop Big Data - Big Data - Pyspark Beh - Communication Data Science and Machine Learning - Data Science and Machine Learning - Apache Spark Perks and Benefits for Irisians At Iris Software, we offer world-class benefits designed to support the financial, health and well-being needs of our associates to help achieve harmony between their professional and personal growth. From comprehensive health insurance and competitive salaries to flexible work arrangements and ongoing learning opportunities, we're committed to providing a supportive and rewarding work environment. Join us and experience the difference of working at a company that values its employees' success and happiness.
Posted 2 days ago
0 years
1 - 2 Lacs
Noida
On-site
FRESHERS CAN ALSO APPLY Roles of a Mechanical Engineer: Design and Development Design mechanical components, machines, and systems using CAD software. Develop prototypes and improve existing products. Analysis and Problem Solving Perform engineering calculations and simulations (e.g., stress analysis, thermal analysis). Analyze failures and implement design modifications. Project Management Plan and manage projects from concept to completion. Coordinate with multidisciplinary teams (electrical, civil, software engineers, etc.). Testing and Quality Control Test mechanical systems and components to ensure performance and safety. Implement quality assurance protocols and standards (like ISO, ASME). Manufacturing and Production Develop and optimize manufacturing processes. Ensure efficient and cost-effective production methods. Maintenance and Operations Oversee operation and maintenance of mechanical systems. Troubleshoot and repair equipment failures. Research and Innovation Conduct research to develop new materials, technologies, and methodologies. Stay updated with the latest trends in mechanical engineering. Responsibilities Include: Creating detailed engineering drawings and documentation. Collaborating with other departments like procurement, logistics, and R&D. Ensuring compliance with health and safety regulations. Estimating project costs and timelines. Managing resources and budgets. Providing technical support and training. Writing reports and presenting findings to stakeholders. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Work Location: In person
Posted 2 days ago
2.0 years
0 - 4 Lacs
Vāranāsi
Remote
दी संस्करण (Hindi Version) पद: सेल्समैन – गौरी राइस स्थान: उत्तर प्रदेश (इलाहाबाद, गोरखपुर, वाराणसी और आसपास के क्षेत्र) कंपनी: गौरी राइस – बिरयानी राइस का राष्ट्रीय बेस्टसेलर भूमिकाएँ और ज़िम्मेदारियाँ बिरयानी दुकानों, होटलों, रेस्टोरेंट और थोक विक्रेताओं को गौरी बासमती राइस बेचना और प्रमोट करना। दुकान मालिकों और डिस्ट्रीब्यूटरों के साथ मजबूत रिश्ते बनाना और बनाए रखना । मासिक बिक्री लक्ष्य (Sales Targets) पूरे करना और दिए गए क्षेत्र में मार्केट कवरेज सुनिश्चित करना । प्रतियोगी कंपनियों के भाव और ऑफ़र की जानकारी एकत्र करना और मैनेजमेंट को रिपोर्ट करना। बिक्री बढ़ाने के लिए प्रमोशनल मटेरियल और कूपन वितरित करना। ऑर्डर लेना, भुगतान वसूलना और डिलीवरी/लॉजिस्टिक्स टीम से समन्वय करना। योग्यता न्यूनतम 12वीं पास , स्नातक को प्राथमिकता। FMCG / चावल / किराना इंडस्ट्री में 2+ साल का अनुभव (प्राथमिकता)। अच्छी कम्युनिकेशन और बातचीत की स्किल्स । अपने क्षेत्र में यात्रा करने की इच्छा। बिलिंग, रसीद और जीएसटी का बेसिक ज्ञान होना चाहिए। वेतन और लाभ फिक्स्ड सैलरी + आकर्षक इंसेंटिव (बिक्री पर आधारित)। यात्रा भत्ता। भारत के सबसे तेज़ी से बढ़ते चावल ब्रांड में करियर ग्रोथ का अवसर । English Version Position: Salesman – Gauri Rice Location: North India (Allahabad, Gorakhpur, Varanasi & nearby regions) Company: Gauri Rice – National bestseller in Biryani Rice Role & Responsibilities Promote and sell Gauri Basmati Rice to biryani shops, hotels, restaurants, and wholesale counters. Build and maintain strong relationships with shop owners & distributors . Achieve monthly sales targets and ensure market coverage in assigned areas. Collect competitor information and update management on pricing & offers . Distribute promotional materials and coupons to increase sales. Handle order booking, payment collection, and coordinate with delivery/logistics team. Requirements Minimum 12th pass , preference for graduates. 2+ years sales experience in FMCG / Rice / Grocery industry (preferred). Strong communication and negotiation skills. Should be willing to travel within assigned territory . Basic knowledge of billing, receipts & GST handling. Salary & Benefits Fixed salary + Attractive incentives based on sales. Travel allowance. Career growth opportunity in one of India’s fastest-growing rice brands. Job Type: Full-time Pay: ₹8,086.00 - ₹33,423.06 per month Benefits: Cell phone reimbursement Flexible schedule Application Question(s): what smarphone do you have? do you know computer ? Excell? do you have a bike? Work Location: Remote Speak with the employer +91 9310476791
Posted 2 days ago
0 years
1 - 3 Lacs
Noida
On-site
Job Title: Marketing Executive Location: Noida, Uttar Pradesh, India Employment Type: Full-Time Job Summary We are seeking a dynamic and creative Marketing Executive to spearhead our brand promotion initiatives across various channels. The ideal candidate will possess exceptional writing and communication skills, a flair for content creation, and a deep understanding of social media platforms. This role involves active participation in exhibitions and events to enhance brand visibility and engagement. Key Responsibilities Brand Promotion & Strategy Develop and implement innovative marketing strategies to elevate brand awareness and market presence. Collaborate with cross-functional teams to ensure consistent brand messaging across all platforms. Exhibition & Event Management Plan, organize, and represent the company at industry exhibitions, trade shows, and promotional events. Coordinate logistics, design promotional materials, and engage with attendees to generate leads and build relationships. Social Media Engagement Manage and grow the company's social media presence on platforms such as Facebook, Instagram, LinkedIn, and Twitter. Create and schedule engaging content, monitor analytics, and interact with the online community to foster engagement. Content Creation & Copywriting Produce high-quality, compelling content for various channels including blogs, newsletters, press releases, and marketing collateral. Ensure all content aligns with brand guidelines and resonates with target audiences. Market Research & Analysis Conduct market research to identify trends, customer needs, and competitive landscape. Analyze campaign performance metrics and provide actionable insights for continuous improvement. Qualifications & Skills Bachelor's degree in Marketing, Communications, Business Administration, or a related field. Proven experience in marketing roles with a focus on brand promotion and social media management. Exceptional writing, editing, and verbal communication skills. Proficiency in content creation tools and platforms (e.g., Canva, Adobe Creative Suite). Strong understanding of social media algorithms, analytics, and best practices. Ability to manage multiple projects simultaneously and meet tight deadlines. Creative thinker with a proactive approach to problem-solving. Preferred Experience Experience in organizing and participating in exhibitions or trade shows. Familiarity with SEO, SEM, and email marketing campaigns. Knowledge of CRM systems and marketing automation tools. Understanding of the local market dynamics in Ghaziabad and surrounding regions. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹32,000.00 per month Benefits: Health insurance Provident Fund Language: English (Preferred) Work Location: In person
Posted 2 days ago
0 years
1 - 2 Lacs
India
On-site
Job description: ( logistics exp) तक्ष ग्रुप लेकर आया है – आगरा शहर में 250+ नौकरियों का सुनहरा मौका स्थान: टैक्सन इंडिया कंपनी के पास, सिकंदर रोड, आगरा (उत्तर प्रदेश) उपलब्ध पद एवं वेतन: डेटा एंट्री ऑपरेटर – 50 पद वेयरहाउस सुपरवाइज़र – पद ₹17,000 (इन हैंड) | 9 घंटे ड्यूटी पद तक्ष ग्रुप के पेरोल पर रहेंगे संपर्क करें: 8448333790 ईमेल – hrd@takshgroups.com जल्दी करें! भर्ती सीमित समय के लिए है – अपना इंटरव्यू आज ही बुक करें। तक्ष ग्रुप – वन पॉइंट स्टाफिंग सॉल्यूश Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹17,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Posted 2 days ago
0 years
0 Lacs
Uttar Pradesh
On-site
DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 2 days ago
0 years
0 Lacs
Uttar Pradesh
On-site
DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 2 days ago
0 years
7 Lacs
Noida
On-site
Role: Executive Assistant Location: Sector 62, Noida (Hybrid model – initial phase) On-site Requirement: Weekly in-person meetings at Sector 62, near Haldiram’s Schedule: Monday to Saturday, 10 AM – 7 PM (flexibility required) Salary: Competitive, based on experience Role Summary: We are seeking a highly organized, dependable, and proactive Executive Assistant to work directly with the Founder in managing daily operations across his businesses, as well as providing personal assistance. This role requires a versatile professional who can handle diverse tasks, manage priorities, and maintain confidentiality at all times. In addition to executive and operational support, you will assist in recruitment activities and client outreach as needed, ensuring smooth coordination between business development and day-to-day operations. You will be the Founder’s go-to person for coordinating schedules, managing communications, and ensuring smooth day-to-day operations. The position may occasionally require flexibility for travel (within and outside the city) and the ability to work beyond standard hours when needed. Key Responsibilities: · Manage calendars, appointments, meetings, and reminders for the Founder. · Coordinate communication with clients, vendors, internal teams, and stakeholders. · Prepare and maintain documents, reports, presentations, and trackers. · Organize travel, accommodation, and logistics for business and personal trips. · Handle personal errands and confidential matters with discretion. · Support ongoing operations across multiple businesses. · Be available for urgent requirements outside standard office hours. You’re a Good Fit If You: · Graduate in any discipline; additional certifications in administration or business support are a plus. · Excellent organization, time management, and communication skills. · Proficiency in MS Office and Google Workspace. · Ability to manage multiple priorities and work in a fast-paced environment. · Trustworthy, reliable, and capable of maintaining the highest level of confidentiality. · Flexible for travel and extended working hours when required. Why Join Us? · Opportunity to work directly with Founder. · Exposure to multiple industries and business functions. · Dynamic role with varied responsibilities and learning opportunities. How to Apply: Fill out the form here: https://forms.gle/KtNvFzNLp1FeRSK48 For Queries: +91-9667517818 | team@recruitinggenie.in Job Type: Full-time Pay: Up to ₹700,000.00 per year Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Willingness to travel: 50% (Required) Work Location: In person
Posted 2 days ago
0 years
4 - 7 Lacs
Noida
On-site
Position: Personal Assistant Location: Sector 62, Noida (Hybrid – initial phase) On-site Requirement: Weekly in-person meetings near Haldiram’s, Sector 62 Schedule: Monday to Saturday, 10 AM – 7 PM (flexibility required) Salary: Competitive, based on experience Role Overview: We are seeking a highly reliable and resourceful Personal Assistant to work directly with the Founder, supporting him in both business and personal capacities. The role combines administrative, operational, and personal assistance with responsibilities in recruitment and client coordination. This position is ideal for someone who thrives in a fast-paced, entrepreneurial environment and is comfortable wearing multiple hats. The PA will play a key role in ensuring the Founder’s time, communications, and priorities are well managed. Key Responsibilities: Manage the Founder’s calendar, appointments, and daily schedule. Provide direct assistance with both personal and business tasks. Assist in recruitment processes, including candidate coordination and follow-ups. Support business development through client outreach and communication. Prepare documents, reports, and trackers as required. Organize logistics for meetings, travel, and events. Handle confidential and sensitive matters with discretion. Be adaptable and available for urgent requirements beyond office hours. Requirements Graduate in any discipline; certifications in administration, HR, or business support are a plus. Strong organization, time management, and communication skills. Proficiency in MS Office and Google Workspace. Ability to multitask and adapt in a fast-paced, entrepreneurial environment. Trustworthy, reliable, and capable of handling sensitive matters discreetly. Flexibility for travel and extended working hours when required. Why Join Us? Work directly with the Founder and gain exposure across business functions. Unique blend of responsibilities—administrative, recruitment, sales, and personal assistance. Hands-on learning in an entrepreneurial environment with diverse challenges. Opportunity to grow with the Founder and the firm. How to Apply: Fill out the form here: https://forms.gle/KtNvFzNLp1FeRSK48 Job Type: Full-time Pay: ₹400,000.00 - ₹700,000.00 per year Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Willingness to travel: 50% (Required) Work Location: In person
Posted 2 days ago
0.0 - 3.0 years
0 - 0 Lacs
Gurugram, Haryana
On-site
Job Title: Purchase Executive Salary: ₹20,000 – ₹25,000 per month Location: Gurugram, Haryana Job Type: Full-time About Us At VPLAK , we are one of India’s fastest-growing companies in the consumer electronics and solutions industry. We pride ourselves on delivering quality products and services while ensuring a smooth and efficient supply chain. We are looking for a Purchase Executive to join our dynamic team in Gurugram. Key Responsibilities Identify, evaluate, and negotiate with vendors and suppliers to ensure cost-effective procurement. Prepare and process purchase orders in line with company policies and requirements. Monitor inventory levels and ensure timely procurement to avoid stock-outs. Maintain and update records of purchases, pricing, and vendor contracts. Coordinate with internal teams (operations, accounts, logistics) for smooth procurement flow. Ensure compliance with company policies and quality standards. Assist in vendor development and build strong supplier relationships. Track deliveries and resolve any supply-related issues. Requirements Graduate in Commerce/Business/Management or a related field. 1–3 years of experience in purchase/procurement/supply chain. Strong negotiation and communication skills. Good knowledge of MS Office (Excel, Word). Ability to multitask and work under pressure. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
Posted 2 days ago
0 years
0 Lacs
Uttar Pradesh
On-site
DESCRIPTION Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in English language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Logistics background and Experience in similar role Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 2 days ago
0 years
1 - 3 Lacs
India
On-site
Job Summary: SK International Stones Pvt. Ltd., a reputed manufacturer and exporter of premium natural stones, is seeking a driven and results-oriented Area Sales Executive to expand our market presence. The ideal candidate will be responsible for generating leads, building strong client relationships, and achieving sales targets within the assigned geographical area. Key Responsibilities: Identify and target potential clients such as builders, architects, contractors, and distributors. Promote and sell natural stone products (granite, marble, quartz, etc.) to customers in the assigned region. Develop and maintain long-term relationships with key clients. Achieve or exceed sales targets and revenue goals. Conduct regular client visits, product presentations, and site follow-ups. Monitor market trends, competitor activities, and customer feedback to recommend strategic actions. Provide timely reports on sales activities, customer interactions, and market insights. Coordinate with the logistics teams to ensure timely order fulfillment. Requirements: Proven track record in B2B sales, preferably in the building materials or natural stone industry. Excellent communication, negotiation, and interpersonal skills. Self-motivated, goal-driven, and capable of working independently. Proficiency in MS Office and CRM tools. Strong knowledge of the assigned region and willingness to travel regularly. Fluency in local language and English. Benefits: Attractive salary structure Travel and communication allowance Opportunities for career growth and development Supportive and performance-focused work environment Ready to take your sales career to the next level? Join SK International Stones Pvt. Ltd. and be a part of a fast-growing company in the natural stone industry. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹30,000.00 per month Ability to commute/relocate: Sodala, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Required) Willingness to travel: 75% (Required) Work Location: In person
Posted 2 days ago
1.0 - 3.0 years
1 - 6 Lacs
Jaipur
On-site
We are looking for a dynamic and results-driven Business Development Executive (BDE) to join our textile sales team. The ideal candidate will have prior experience in handling online B2B sales platforms like IndiaMART, TradeIndia, or ExportersIndia , along with strong communication and negotiation skills. As a BDE, you will be responsible for generating leads, building customer relationships, and driving sales growth in domestic and international textile markets. Key Responsibilities: Manage and generate new business leads through platforms like IndiaMART, TradeIndia, etc. Respond to customer inquiries, share product details, and convert leads into sales. Build and maintain strong client relationships through regular follow-ups. Identify new business opportunities in the domestic and export textile markets . Maintain sales pipeline and achieve monthly/quarterly targets. Prepare quotations, negotiate terms, and close sales orders. Coordinate with the production and logistics team for timely delivery. Keep updated with textile industry trends, competitors, and customer needs. Requirements: Bachelor’s degree 1–3 years of work experience in B2B sales , preferably in textiles or related industries. Hands-on experience with IndiaMART or similar online lead generation platforms . Strong communication, negotiation, and presentation skills. Ability to work independently and as part of a team. Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools. Key Skills: B2B Sales & Lead Generation Online Platform Handling (IndiaMART, TradeIndia, etc.) Client Relationship Management Negotiation & Closing Deals Textile Market Knowledge Job Type: Full-time Pay: ₹13,094.12 - ₹53,567.45 per month Language: English (Required) Work Location: In person
Posted 2 days ago
6.0 - 10.0 years
3 - 4 Lacs
India
On-site
We are seeking a Operations Manager for our Transport Company to oversee efficient vehicle placement and optimize logistics operations. The ideal candidate will manage FTL vehicle allocation, maintain strong vendor relationships and ensure cost optimization. Roles and Responsibilities: Operations: 1. Generate leads through existing and new contacts for business in the field of FTL by approaching new clients on daily basis 2. Add new clients for surface transportation requirements through factory visits, rigorous follow-ups 3. Daily calls to clients and brokers for loading schedule and order placements 4. Liaise with transport vendors and service providers to ensure high levels of service quality 5. Daily tracking of all trucks Documentation and coordination with Head Office 6. Coordination with head office for payments, record keeping and submission of weight slips and POD (proof of delivery) 7. Timely collection of weight slips and POD (proof of delivery); proper handling of all LR copies and keeping a record of it. 8. Keep logs and records of executed orders; submission of daily and monthly reports as required Skills and Qualifications: · Educational Background : Bachelor's degree · Experience: 6-10 years of experience in logistics, supply chain, or transportation operations · Industry Knowledge: Strong understanding of transportation and logistics operations · Communication: Excellent verbal and written communication skills to effectively liaise with vendors, and customers · Languages: English, Hindi, Kannada · Problem-Solving: Ability to troubleshoot operational issues and implement effective solutions under time-sensitive conditions · Multitasking: Ability to manage multiple projects and tasks simultaneously while maintaining attention to detail · Team Collaboration: Strong team player with the ability to work in a fast-paced environment and coordinate cross-functional activities · Technical Proficiency: Familiarity with MS Office – Excel, Email, GPS Tracking · Geographical Knowledge of Indian map Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Application Question(s): How many B2B clients do you manage for logistics? Experience: total work: 5 years (Required) Location: Vishwakarma Industrial Area, Jaipur, Rajasthan (Required) Work Location: In person
Posted 2 days ago
0 years
3 Lacs
Bhiwadi
On-site
Administrative Support: Manage calendars, appointments, travel arrangements, and expense reports. Communication: Draft, review, and manage emails, presentations, and official documents. Confidential Handling: Manage sensitive information with discretion and professionalism. Project Assistance: Support special projects, research tasks, and reporting for decision-making. Office Management: Oversee logistics, coordinate with teams, and ensure smooth workflows. Job Type: Full-time Pay: ₹25,000.00 per month
Posted 2 days ago
1.0 - 5.0 years
2 - 4 Lacs
India
On-site
Key Responsibilities: * Provide high-level administrative and personal support to the Director * Maintain schedules, calendars, and coordinate appointments and meetings * Track follow-ups, tasks, and ensure timely completion* Handle email correspondence, calls, and documentation * Assist in managing office administration and coordination with teams/vendors * Prepare reports, documents, presentations, and handle MS Office tasks (especially Excel & Word) * Coordinate logistics for meetings, travel, and events * Support in both professional and occasional personal tasks for the Director *Maintain confidentiality and display sound judgment in handling sensitive matters *Experience:* 1-5 years of experience as an Executive Assistant, Secretary, or Office Coordinator, preferably with steady tenure in previous roles Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹35,000.00 per month Benefits: Paid time off Application Question(s): Are you looking for long term commitment for this role? Work Location: In person
Posted 2 days ago
0 years
0 Lacs
Rajasthan
On-site
DESCRIPTION Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in English language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Logistics background and Experience in similar role Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 2 days ago
6.0 years
3 - 9 Lacs
Calcutta
Remote
Open Position: BDM (03 separate positions) Organization: Tamas Society Specific Job Title: BDM – Leather Goods - 01 position BDM - Jute Diversified Products - 01 position BDM - Industrial Leather Gloves & Industrial Garments - 01 position Candidates applying for the respective position must have experience in the respective field in more than 06 years and have to have deeper understanding about Leather items / Jute items / Leather Gloves & Industrial Garments. Please do not apply if you are not well conversant in the respective Product field for which you want to apply. Interested candidate may apply strictly (no other medium shall be considered) via : https://forms.gle/sXANvqc2PrQbD2tv8 About Tamas Society: Tamas Society is a visionary organization dedicated to empowering communities through sustainable economic development and cultural preservation. We work closely with artisans and local producers, helping them connect with global markets while ensuring that our practices remain ethical and environmentally conscious. One of our primary initiatives is supporting the production and export of high-quality leather goods / Jute Bags & Other Jute products / Industrial Leather Gloves & Industrial Garments which help promote local craftsmanship and provide economic opportunities for disadvantaged communities. Position Overview: The Business Development Managers – Leather goods / Jute Bags & Other Jute products / Industrial Leather Gloves & Industrial Garments will play a critical role in expanding Tamas Society’s global footprint by overseeing and managing all aspects of export operations. This position involves driving export strategy, managing logistics and compliance, and developing relationships with international buyers. The Export Manager will work closely with production teams, artisans, and key stakeholders to ensure that our all merchandise meet the highest quality standards while maximizing market potential in the international arena. This role requires a strong understanding of export regulations, supply chain management, and a passion for promoting socially responsible products. Key Responsibilities: Export Strategy and Market Expansion : Develop and implement a comprehensive export strategy for ( Leather goods / Jute Bags & Other Jute products / Industrial Leather Gloves & Industrial Garments that aligns with Tamas Society’s mission and growth objectives. Identify and capitalize on new international market opportunities, building strong relationships with buyers, distributors, and trade partners. Research and analyze global market trends, competitor activities, and consumer preferences to inform product development and positioning. Participate in Exhibitions / Trade fair, National & international level organized by various agencies like CLE/EPCH/NJB/DC handicrafts etc. Operations and Supply Chain Management : Oversee all logistics for the export of above items, including customs documentation, shipping arrangements, and regulatory compliance. Work closely with the production team and artisans to ensure timely order fulfillment, quality control, and adherence to international standards. Monitor inventory levels, production schedules, and lead times to optimize the supply chain and meet export deadlines efficiently. Compliance and Legal Regulations : Ensure all export activities comply with relevant international trade laws, regulations, and environmental standards, including tariffs, quotas, and import/export restrictions. Stay updated on evolving trade policies, particularly those affecting the leather goods industry, and adjust strategies accordingly. Client Relationship Management : Act as the primary point of contact for international buyers, managing contracts, negotiations, and ensuring high customer satisfaction. Develop long-term partnerships with clients and distributors to drive repeat business and sustainable growth. Financial Management : Prepare and manage export budgets, ensuring that all activities are cost-effective and profitable for the organization. Collaborate with the finance team to handle invoicing, payments, and financial reporting related to export activities. Sustainability and Ethical Standards : Champion Tamas Society’s commitment to ethical sourcing, sustainability, and fair trade practices in all export-related operations. Work with ingenious artisans to promote environmentally responsible all our mentioned products and enhance their capacity to meet international quality standards. Qualifications: Education : Bachelor’s degree in International Trade, Business, Supply Chain Management, or a related field . Experience : 08+ years of experience in Export business development management, with specific experience in the Leather goods / Jute Bags & Other Jute products / Industrial Leather Gloves & Industrial Garments preferred. Demonstrated success in managing international logistics, supply chains, and trade compliance. Age limit : 30-45 years Skills : Strong knowledge of export regulations, customs procedures, and global trade practices. Proven ability to develop and execute export strategies that drive growth and profitability. Excellent negotiation, communication, and relationship-building skills, with experience in working with international buyers and partners/agents Financial acumen with experience in managing budgets, pricing strategies, and profitability analysis. High attention to detail, problem-solving skills, and the ability to manage complex operations under tight deadlines. Why Join Tamas Society? At Tamas Society, you’ll be at the forefront of a movement to empower local artisans and communities through international trade. As the Export Manager, your role will be instrumental in expanding our reach and driving global recognition for our ethically produced leather goods. You’ll work within a purpose-driven organization committed to social impact, sustainability, and cultural preservation. We offer a competitive salary, benefits, and opportunities for professional development in a dynamic and growing sector. How to Apply: Interested candidate may apply strictly (no other medium shall be considered) via : https://forms.gle/sXANvqc2PrQbD2tv8 Join us in making a lasting impact in the communities we serve! artisan.tamassociety.com / www.tamassociety.com Join us in making a lasting impact in the communities we serve! artisan.tamassociety.com / www.tamassociety.com / https://www.amazon.in/Tamas- Society-Elegant-Leather-Wallets/dp/B0D633L81Z 1. Niti Aayog No. : WB/2012/0053624 2. WFTO Membership Id. : 982 3. IEC Code :0217507883 4. Udyam Regn. : UDYAM-WB-10-0108512 5. GST Regn. Number : 19AABAT9810F1ZD Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹80,400.58 per month Benefits: Health insurance Work from home Experience: total work: 8 years (Required) Work Location: In person
Posted 2 days ago
15.0 years
3 - 6 Lacs
Calcutta
On-site
Position: Logistics Manager – Export Sales (International Market) Industry: Solar / Renewable Energy Location: West Bengal Reporting To: Head – Supply Chain / Operations Role Overview: The Logistics Manager will be responsible for managing and optimizing end-to-end logistics operations for international export sales in the solar industry. This role will ensure timely, cost-effective, and compliant movement of solar modules, equipment, and components to global markets, while adhering to international trade regulations and enhancing customer satisfaction. Key Responsibilities: Manage logistics operations for export sales shipments across international markets. Plan, coordinate, and monitor the transportation, warehousing, and distribution of solar products. Liaise with freight forwarders, shipping lines, customs brokers, and transport partners to ensure smooth export operations. Ensure compliance with export documentation, customs regulations, Incoterms, and trade compliance requirements . Optimize logistics cost, lead time, and efficiency through vendor negotiation and route planning. Collaborate with sales, supply chain, and production teams to align dispatch schedules with customer requirements. Oversee the preparation of export documents (commercial invoices, packing lists, LC documents, shipping bills, etc.). Monitor and track shipments, providing proactive updates to internal teams and international customers. Implement process improvements and digital tools to enhance logistics visibility and performance. Manage relationships with global logistics partners to ensure quality service delivery. Ensure adherence to health, safety, and environmental (HSE) standards in logistics operations. Qualifications & Skills: Bachelor’s / Master’s degree in Logistics, Supply Chain, International Business, or related field . 15+ years of experience in logistics, with at least 3+ years in international export sales logistics (preferably in the solar/renewable energy industry). Strong knowledge of export procedures, Incoterms, and international trade compliance . Hands-on experience with ERP systems, SAP, or logistics management software . Excellent negotiation, vendor management, and cost-optimization skills. Strong communication and coordination skills with cross-functional and international teams. Ability to work in a fast-paced, deadline-driven global business environment. Key Competencies: Expertise in international logistics and export sales Strategic planning & execution Strong problem-solving and analytical ability Global market awareness (shipping routes, tariffs, compliance) Leadership & team management Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Work Location: In person
Posted 2 days ago
0.0 - 2.0 years
1 - 2 Lacs
Calcutta
On-site
Job Title: Digital Marketing Associate Location: Kolkata Company: Zorrro Deliveries Private Limited About Us: Zorrro Deliveries Private Limited is a fast-growing company with a strong presence in logistics and technology. We are looking for a creative and driven Digital Marketing Associate to join our team. Key Responsibilities: Create and manage social media content. Design engaging creatives using Canva or similar tools. Support SEO initiatives (Google SEO, keyword research, on-page/off-page optimization). Coordinate with internal teams to ensure brand consistency. Track and report performance of campaigns. Requirements: 0–2 years of experience in digital marketing (Freshers welcome to apply). Basic knowledge of graphic design tools (Canva, Photoshop, Illustrator preferred). Understanding of Google SEO and digital marketing trends. Strong communication skills and eagerness to learn. Preferred Skills: Experience with content writing/blogging. Familiarity with analytics tools. What We Offer: Opportunity to learn and grow in a fast-paced environment. Exposure to multiple areas of digital marketing. Supportive and collaborative team culture. Job Type: Full-time Location: Kolkata Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Posted 2 days ago
0 years
0 Lacs
Calcutta
On-site
DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 2 days ago
0 years
2 - 3 Lacs
Calcutta
On-site
DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 2 days ago
2.0 - 10.0 years
2 Lacs
Calcutta
On-site
He/She will physically visit the properties assigned to complete property onboarding, tenant search, tenant move in/out Physically visit to monitor the maintenance work performed by vendors. Ensure quality delivery Prepare inspection reports of the property using Housewise App. Ensure that the tenants of high quality are found within timelines and that the property does not remain vacant. He/She will manage the operations with efficiency and be expected to work independently and without oversight. Be able to work with different but ever changing priorities as per instructions from managers. Qualifications & Skills Desired: Desirable but not mandatory 2 - 10 years of experience working in an operations role. Experience in managing operations in logistics/fulfillment/service delivery/supply chain/banking/financial/e-commerce/telecom/manufacturing domain will be preferred. Candidate should be good in communication skills. Candidate must be comfortable with travelling within the city and should own a two-wheeler. Ability to multi-task and work in a high-pressure environment. Candidate should be available for full-time. No part-timers will be considered. Result-oriented with a high sense of ownership. Superior analytical skills, with demonstrated ability to dive in and quickly understand root cause and identify scalable solutions. High attention to detail and proven ability to manage multiple, competing priorities simultaneously. Candidates should have an entrepreneurial mindset. Should be driven and identify her/his own success with the success of the company. Job Types: Full-time, Permanent Pay: Up to ₹23,000.00 per month Work Location: In person
Posted 2 days ago
0 years
0 Lacs
West Bengal
On-site
DESCRIPTION Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in English language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Logistics background and Experience in similar role Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 2 days ago
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