Logistics Coordinator

As a Logistics Coordinator at RentoMojo, your primary role will involve managing and coordinating daily logistics operations at the Hoskote Warehouse in Pune. Your responsibilities will include vehicle dispatch planning, route optimization, order scheduling, coordination with drivers and third-party partners, handling customer queries, monitoring vehicle movement, and managing in-transit issues. It will be essential for you to ensure timely pickups and deliveries, minimize vehicle costs and damages, and collaborate with the warehouse team to resolve order errors or cancellations. Key Responsibilities: - Coordinating vehicle dispatch and ensuring timely delivery and pickup - Monitoring vehicle movement and tracking - Handling customer calls for scheduling orders and addressing queries - Planning daily routes for efficient delivery - Scheduling and monitoring urgent pickups - Controlling vehicle costs - Following up and resolving customer escalations via email - Managing vehicle arrangement and maintenance - Training and developing support staff - Controlling in-transit damage - Coordinating with the warehouse team to address errors and cancellations - Alternative order planning in case of in-transit cancellation Qualifications Required: - Good communication skills in English and Hindi - Strong problem-solving abilities - Flexibility to work in different shifts - Ability to coordinate with third-party business partners, drivers, and customers - Excellent knowledge of logistics processes and tools - Proficiency in data entry - Comfortable with outbound calls - Strong decision-making and coordination skills with internal teams Skills Required: - Good communication in English and Local Language (Mandatory) - Problem-solving ability - Flexibility in working for different shifts - Coordination with 3rd party business partners and handling drivers and customer calls - Excellent process knowledge/tools Join RentoMojo and contribute to transforming the rental industry by providing convenient, affordable, and stylish living solutions. If you are a results-driven individual with a passion for operational excellence, we welcome you to apply for the Logistics Coordinator position and help shape the future of rental living in India.,