6 Customer Calls Jobs

As the ideal candidate for this position, you will be responsible for planning and coordinating vehicle dispatch to ensure timely delivery and pickups, while effectively addressing any customer scheduling needs. You will play a key role in implementing route optimization strategies to maximize delivery efficiency and manage costs. It will be your duty to maintain precise tracking of vehicle movements and promptly address any in-transit issues that may arise. Your excellent customer service skills will be put to use as you handle queries and follow-ups via calls and emails. In addition, you will oversee vehicle maintenance to ensure operational readiness and mitigate potential damages. Collaboration with the warehouse team will be essential to streamline operations and manage any order errors or cancellations that may occur. Monitoring team performance and providing necessary training to support staff will also be part of your responsibilities. To excel in this role, you should possess strong communication skills in both English and Hindi to enable cross-functional coordination. Proven problem-solving abilities with a proactive approach to challenges will be beneficial. Demonstrating flexibility in working within various shift schedules, as required, is essential. Solid knowledge of logistics processes, complemented by proficiency in related tools and databases, will be advantageous. You should be capable of handling customer communications and efficiently resolving escalations. Previous experience in coordinating with third-party business partners and drivers, as well as data entry skills to maintain accurate and organized records of logistics operations, will also be valuable. Your skills in excellent process knowledge/tools, coordination with 3rd party business partners, route optimization, in-transit damage management, vehicle maintenance, daily routes planning, strong decision-making, data entry proficiency, outbound call comfort, team collaboration, customer calls handling, flexibility in different shifts, logistics processes understanding, team performance monitoring, good communication skills, customer escalations resolution, error and cancellations addressing, problem-solving ability, and handling drivers and customer calls will contribute to your success in this role. Your proficiency in communication in English and the local language, logistics processes knowledge, and vehicle dispatch management will be key assets that you will utilize in this position.,

As an intern at LetsFAME, you will be responsible for assisting in various activities to support the sales and marketing efforts. Your day-to-day responsibilities will include: - Assisting in generating leads through research and outreach to potential clients. - Supporting the sales team by preparing presentations and sales materials. - Helping track and analyze sales data to identify trends and opportunities. - Participating in customer calls and meetings to gain insights into client needs. - Contributing to the development of email marketing campaigns aimed at nurturing leads. - Collaborating with the marketing team to align sales strategies with overall marketing efforts. This internship opportunity is open to both in-office and remote applicants. Join us at LetsFAME, where all creative minds come together to hire talents, connect with industry professionals, and discover film & media opportunities.,

As an intern at LetsFAME, you will have the opportunity to contribute to various aspects of the sales and marketing functions. Your day-to-day responsibilities will involve assisting in lead generation by conducting research and reaching out to potential clients. Additionally, you will support the sales team by preparing presentations and sales materials to effectively communicate the company's offerings. A key part of your role will be to track and analyze sales data, enabling you to identify trends and opportunities for business growth. You will also have the chance to participate in customer calls and meetings, gaining valuable insights into client needs and preferences. Moreover, you will play a role in the development of email marketing campaigns aimed at nurturing leads and converting them into customers. This internship offers flexibility, as it is open to both in-office and remote applicants. By collaborating with the marketing team, you will have the opportunity to align sales strategies with overall marketing efforts, ensuring a cohesive approach towards business development. Join LetsFAME to be part of a creative hub where talents are nurtured, industry connections are made, and exciting film & media opportunities are discovered.,

Key Responsibilities: Voice Process (Inbound/Outbound): Make or receive customer calls to resolve queries, complaints, or product information. Promote products or services and convert leads (for telesales). Follow up with customers and maintain call logs. Ensure a high level of customer satisfaction and maintain call quality. Non-Voice Process (Email/Chat/Backend): Respond to customer inquiries through email, chat, or ticketing tools. Accurately process requests such as order tracking, account updates, or complaint resolution. Maintain records of communication and ensure timely follow-up. Follow written communication standards and SLAs. Eligibility & Requirements: Qualification: 12th Pass or any Graduate. Experience: 02 years (Freshers are welcome). Good spoken and written communication in English (knowledge of Hindi, Tamil, Telugu, or other regional languages is a plus). Basic typing skills (2530 WPM) for chat/email processes. Comfortable with rotational shifts and week-offs. Preferred Skills: Confidence and persuasion skills for telesales. Active listening and problem-solving skills for customer support. Familiarity with CRM tools or ticketing platforms is an advantage. Ability to work in a fast-paced environment and meet targets.

Job Summary Handling Client & customer handling, call escalation & solutions for Customer Satisfaction. Co-ordination with team & planning to fulfill the customer Handling CRM, calls handling Good in Mail coommunication client Interaction Required Candidate profile Male/Female Any Graduate Excellent Communication

Make outbound calls to potential/existing customers Explain products/services/resolve basic queries Follow up on leads/ensure proper communication Maintain call logs/meet daily/weekly targets Hindi fluency is mandatory; English should be manageable Required Candidate profile Good communication and interpersonal skills required. Prior experience in outbound calling/tele-sales is a plus. Basic computer knowledge is necessary. Immediate joiners are preferred.