Peak Process Partners is hiring a dedicated Afterhours Account Coordinator to support our Operations team during non-business hours. Location: On-Site Employment Type: Full-Time, Afterhours Shift Key Responsibilities Monitor and manage afterhours shipments to ensure on-time pickup and delivery. Proactively communicate any issues, delays, or critical updates to customers and internal teams. Coordinate with drivers, carriers, and dispatch to resolve transit challenges such as breakdowns, traffic delays, or access issues. Update TMS (Transportation Management System) with accurate and timely information. Serve as the primary point of contact for customers needing support afterhours. Provide clear, professional communication in all interactions. Troubleshoot problems quickly to maintain customer satisfaction and operational continuity. Assess issues such as equipment breakdowns, route delays, or missed appointments and determine the best course of action. Identify operational risks and escalate issues when appropriate. Make decisions under pressure to keep freight moving and minimize service failures. Qualifications Required Previous experience in logistics, customer service, transportation, or a fast-paced operations environment. Strong verbal and written communication skills. Ability to stay organized while managing multiple responsibilities. Proven ability to solve problems under pressure and think quickly. Comfortable working independently during afterhours without direct supervision. Strong attention to detail and ability to follow established processes. Key Competencies Communication: Clear, professional, and timely. Organization: Ability to track multiple tasks and shipments simultaneously. Problem Solving: Quick thinker who stays calm under pressure. Customer Focus: Dedicated to maintaining strong customer relationships. Adaptability: Comfortable with frequent changes and unexpected issues. Decision-Making: Confident making time-sensitive operational decisions. Why Join Us? Competitive salary and opportunities for performance-based growth. Be part of a fast-growing, high-energy logistics team that values teamwork and reliability. Enjoy opportunities for career advancement, skills development, and internal promotions. Join a company that prioritizes communication, collaboration, and employee support. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Application Question(s): The shift will be of 12 hours each on sat- sun and 6 hours each on any 2 week days? Are you comfortable with this? Rate yourself on the scale of 10 in English communication skills. How soon you can join us? (in days) What is your current salary per month? Experience: Logistics: 2 years (Required) Work Location: In person
Peak Process Partners is hiring a dedicated Afterhours Account Coordinator to support our Operations team during non-business hours. Location: On-Site Employment Type: Full-Time, Afterhours Shift Key Responsibilities Monitor and manage afterhours shipments to ensure on-time pickup and delivery. Proactively communicate any issues, delays, or critical updates to customers and internal teams. Coordinate with drivers, carriers, and dispatch to resolve transit challenges such as breakdowns, traffic delays, or access issues. Update TMS (Transportation Management System) with accurate and timely information. Serve as the primary point of contact for customers needing support afterhours. Provide clear, professional communication in all interactions. Troubleshoot problems quickly to maintain customer satisfaction and operational continuity. Assess issues such as equipment breakdowns, route delays, or missed appointments and determine the best course of action. Identify operational risks and escalate issues when appropriate. Make decisions under pressure to keep freight moving and minimize service failures. Qualifications Required Previous experience in logistics, customer service, transportation, or a fast-paced operations environment. Strong verbal and written communication skills. Ability to stay organized while managing multiple responsibilities. Proven ability to solve problems under pressure and think quickly. Comfortable working independently during afterhours without direct supervision. Strong attention to detail and ability to follow established processes. Key Competencies Communication: Clear, professional, and timely. Organization: Ability to track multiple tasks and shipments simultaneously. Problem Solving: Quick thinker who stays calm under pressure. Customer Focus: Dedicated to maintaining strong customer relationships. Adaptability: Comfortable with frequent changes and unexpected issues. Decision-Making: Confident making time-sensitive operational decisions. Why Join Us? Competitive salary and opportunities for performance-based growth. Be part of a fast-growing, high-energy logistics team that values teamwork and reliability. Enjoy opportunities for career advancement, skills development, and internal promotions. Join a company that prioritizes communication, collaboration, and employee support. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Application Question(s): The shift will be of 12 hours each on sat- sun and 6 hours each on any 2 week days? Are you comfortable with this? Rate yourself on the scale of 10 in English communication skills. How soon you can join us? (in days) What is your current salary per month? Experience: Logistics: 2 years (Required) Work Location: In person
Peak Process Partners is hiring motivated Sales Development Representatives (SDRs) to join our Inbound Sales Team. This role focuses on prospecting, qualifying, and generating opportunities from lead lists. As an SDR, you will be the first point of contact for potential customers, ensuring qualified opportunities are passed along to account management teams. This is an exciting opportunity to grow your career in sales and logistics while working with a global business support organization. Key Responsibilities : Prospect assigned lead lists with an LTL-first approach Make a minimum of 100 outbound calls and 30 emails per day Enter 100 CRM updates daily and adhere to rules of pursuit Create 100–400 new opportunities per week in CRM Generate qualified transfers to account management teams: Months 1–3: 30 per month Months 4–6: 40 per month Month 7+: 50 per month Maintain a 35% closed-won ratio on qualified transfers Log all calls and emails accurately in CRM Training Provided: Comprehensive onboarding and SDR qualification training Sales process training with scripts and structured frameworks CRM and pipeline management training Shadowing with experienced sales professionals Compensation & Incentives: Base salary + Performance-based bonus Secure 24/7 office access, onsite security Company-provided shuttle service and meal. Work Schedule: Night shift to align with U.S. business hours: 7 AM–4 PM CST / 8 AM–5 PM CST (India night hours) Secure 24/7 office access, onsite security, and company-provided shuttle service REQUIREMENTS: Bachelor’s degree preferred; prior SDR or inside sales experience a plus Strong communication skills in English (written and verbal) High energy, self-motivated, and comfortable with outbound sales activity Organized, detail-oriented, and able to manage a high-volume pipeline Tech-savvy with CRM experience (Salesforce or similar preferred) Why Join Us? Competitive pay with monthly performance-based incentives Structured training and professional development Work in a collaborative, growth-oriented culture Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹55,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Provident Fund Application Question(s): In how many days you can join us? Are you comfortable with Night shift, We provide cab facilities. On the scale of 10, Rate yourself in English communication. Experience: Logistics sales: 2 years (Required) Work Location: In person
Peak Process Partners is hiring motivated Sales Development Representatives (SDRs) to join our Inbound Sales Team. This role focuses on prospecting, qualifying, and generating opportunities from lead lists. As an SDR, you will be the first point of contact for potential customers, ensuring qualified opportunities are passed along to account management teams. This is an exciting opportunity to grow your career in sales and logistics while working with a global business support organization. Key Responsibilities : Prospect assigned lead lists with an LTL-first approach Make a minimum of 100 outbound calls and 30 emails per day Enter 100 CRM updates daily and adhere to rules of pursuit Create 100–400 new opportunities per week in CRM Generate qualified transfers to account management teams: Months 1–3: 30 per month Months 4–6: 40 per month Month 7+: 50 per month Maintain a 35% closed-won ratio on qualified transfers Log all calls and emails accurately in CRM Training Provided: Comprehensive onboarding and SDR qualification training Sales process training with scripts and structured frameworks CRM and pipeline management training Shadowing with experienced sales professionals Compensation & Incentives: Base salary + Performance-based bonus Secure 24/7 office access, onsite security Company-provided shuttle service and meal. Work Schedule: Night shift to align with U.S. business hours: 7 AM–4 PM CST / 8 AM–5 PM CST (India night hours) Secure 24/7 office access, onsite security, and company-provided shuttle service REQUIREMENTS: Bachelor’s degree preferred; prior SDR or inside sales experience a plus Strong communication skills in English (written and verbal) High energy, self-motivated, and comfortable with outbound sales activity Organized, detail-oriented, and able to manage a high-volume pipeline Tech-savvy with CRM experience (Salesforce or similar preferred) Why Join Us? Competitive pay with monthly performance-based incentives Structured training and professional development Work in a collaborative, growth-oriented culture Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹55,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Provident Fund Application Question(s): In how many days you can join us? Are you comfortable with Night shift, We provide cab facilities. On the scale of 10, Rate yourself in English communication. Experience: Logistics sales: 2 years (Required) Work Location: In person