Logistics And Operations Internship in Pune, Vadgaon

0 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Internship

Job Description

Selected Intern's Day-to-day Responsibilities Include

  • Monitor and process return requests raised by customers through various platforms (e-commerce, D2C, marketplace).
  • Coordinate with the logistics team for pickup scheduling and tracking return shipments.
  • Identify common reasons for returns and support the team in analysing trends and reducing return rates.
  • Maintain accurate records of return status and ensure timely closure of each case.
  • Work on the ticketing system to log, update, and resolve return-related issues in coordination with customer support and warehouse teams.
  • Monitor SLAs and ensure timely closure of tickets and return cases.
  • Assist in creating SOPs and improving internal return handling processes.
  • Provide regular updates and reports to the operations team.
About Company: Arcatron Mobility Private Limited is creating innovative devices to enhance the lives of the elderly and mobility-impaired individuals. We are dedicated to uniquely addressing unmet needs. Our mission is to 'use technology to empower our consumers to lead a more active and safer lifestyle'.

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