Loan Processing - Operations Analyst

Join a dynamic team supporting JPMorgan Private Banking s mortgage origination business. Be part of a collaborative environment focused on precision and regulatory compliance. Advance your career by working with industry experts and contributing to seamless loan processing

Job Summary

Job Responsibilities

• Review assigned mortgage and HELOC files for completeness
• Coordinate with Underwriting, Rate Lock, Closing, and Quality teams
• Ensure all financial documents are received and validated
• Obtain required third-party and vendor information
• Remediate quality control findings promptly
• Submit files for closing in compliance with regulations
• Communicate with internal and external stakeholders to resolve issues
• Escalate complex issues to management as needed
• Maintain accurate records and documentation
• Achieve daily production targets and turnaround times
• Suggest process improvements and automation opportunities

Required qualifications, capabilities and skills

• Hold a Bachelor s degree
• Minimum 2 years of experience in US mortgage loan originations
• Exhibit strong written and verbal communication skills
• Apply expertise in mortgage concepts and US mortgage regulations
• Analyze documents such as Title, Insurance, and Appraisal
• Manage production, work allocation, and exception handling
• Utilize Microsoft Office applications proficiently

Preferred qualifications, capabilities and skills

• Display experience in loan processing
• Understand all stages of mortgage originations life cycle
• Organize and prioritize pipeline management tasks
• Suggest process enhancements and risk controls
• Adapt to North America schedules and time changes
• Collaborate effectively across teams
• Handle exceptions and demonstrate subject matter expertise