Loan Operations Specialist

Job Title:

Location:

Workshaala Delta

No. 154, Next to Devi Eye Hospital, Sector 5, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102

Working Days:

6 days a week

About Rupeek

Founded in 2015 and headquartered in Bangalore, Rupeek is India’s leading asset-backed digital lending fintech platform. The company is committed to making credit accessible in a fair and convenient manner by unlocking the potential of India’s $2 trillion gold market. Rupeek operates across 40+ cities in India with a customer base of over 500,000. The company partners with top banks and financial institutions to deliver low-risk, low-touch, and frictionless financial products.

Role and Responsibilities

• Transaction Oversight:

  Approve KYC, gold appraisal, payment, and release transactions within defined timelines.

• Operational Management:

  Manage day-to-day operations related to transaction approvals, loan processing, and back-office tasks.

• Compliance & Process Control:

  Ensure adherence to company policies, standard operating procedures, and regulatory guidelines for all transactions.

• Error Identification:

  Detect and report discrepancies or errors in KYC, gold appraisal, payment, and release processes.

• Gold Appraisal:

  Perform accurate visual inspections to identify spurious gold and calculate stone deductions effectively.

Skills and Qualifications

• Experience:

  0 to 1 year of experience in gold loan appraisal or back-office operations.

• Education:

  Undergraduate or postgraduate degree from a recognized institution.

• Industry Experience:

  Preferred experience in NBFCs, banking, financial services, or gold loan operations.

• Technical Skills:

  Ability to differentiate between genuine and spurious gold; knowledge of standard deduction practices for embedded stones.

• Language Requirement:

  Ability to read in

  Marathi or Gujarati

  is mandatory.

• Communication:

  Strong verbal and written communication skills.

• Collaboration:

  Proven ability to work effectively in large, diverse teams.

• Stakeholder Management:

  Capable of managing and influencing stakeholders without direct authority.

• Organizational Skills:

  Strong attention to detail, time management, and analytical skills.

• Work Ethic:

  Self-driven, dedicated, and maintains a positive and professional attitude.