Legal Officer (Female Only)

Job Description

Duties and responsibilities of a Legal Complaint Officer: Primary Responsibilities 1. Complaint Investigation: Investigate and review complaints related to legal matters, including consumer protection, professional misconduct, or other legal issues. 2. Analysis and Evaluation: Analyze and evaluate evidence, documents, and testimony to determine the validity of complaints. 3. Recommendations: Make recommendations for resolution, including disciplinary action, settlement, or dismissal of complaints. 4. Communication: Communicate with complainants, respondents, and other stakeholders to provide updates and gather information. Secondary Responsibilities 1. Policy Development: Develop and implement policies and procedures for handling complaints and ensuring compliance with relevant laws and regulations. 2. Training and Education: Provide training and education to staff and stakeholders on complaint handling procedures and relevant laws. 3. Data Analysis: Analyze data and trends related to complaints to identify areas for improvement and optimize complaint handling processes. 4. Collaboration: Collaborate with other departments, agencies, or organizations to share best practices and leverage resources. Skills and Qualities 1. Analytical Skills: Strong analytical skills to evaluate evidence and determine the validity of complaints. 2. Communication Skills: Excellent communication skills to effectively interact with complainants, respondents, and other stakeholders. 3. Attention to Detail: Attention to detail to ensure accuracy and thoroughness in complaint investigation and analysis. 4. Knowledge of Laws and Regulations: In-depth knowledge of relevant laws, regulations, and policies related to complaint handling. 5. Impartiality: Ability to remain impartial and unbiased in complaint investigation and decision-making. For more details call or WhatsApp - 95442 71777 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Life insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person