Learning And Development Specialist

Roles & Responsibilities:

• Execute

  Performance, Learning & Development (PLD)

  activities at the unit level to support a performance-driven culture.
• Conduct

  Training Needs Analysis (TNA)

  and

  Training Needs Identification (TNI)

  in consultation with business leaders and HRBPs.
• Carry out

  budgeting activities

  for planned training initiatives.
• Design, plan, and implement the

  annual training calendar

  for the unit.
• Develop and deliver engaging

  training programs

  (classroom, on-the-job, e-learning) for employees across levels.
• Facilitate training in

  soft skills, communication, patient care, compliance, customer service, leadership, and role-specific skills

  .
• Conduct

  induction and orientation programs

  for new employees to align them with organizational values and culture.
• Evaluate training effectiveness using assessments, feedback, and business impact metrics (e.g., Kirkpatrick model).
  
• Maintain

  training MIS, dashboards, and reports

  to monitor participation, effectiveness, and ROI.
• Implement

  employee engagement initiatives

  (surveys, connects, cultural events, recognition programs) to boost workforce morale.
• Execute the

  Rewards & Recognition policy

  at the unit level, ensuring fairness and consistency.
• Conduct regular

  employee engagement measurement

  and take corrective action plans as needed.
• Identify, coordinate, and empanel

  external trainers/vendors

  for specialized training requirements.
• Collaborate with senior management and cross-functional teams to ensure smooth implementation of L&D initiatives.
  

Skills & Knowledge Required:

• Strong facilitation, presentation, and

  instructional design

  skills.
• Knowledge of

  adult learning principles

  and L&D methodologies.
• Understanding of HR policies, structures, and

  statutory requirements

  .
• Proficiency in

  MS Office (Word, Excel, PowerPoint, Email)

  and learning platforms.
• Ability to interact confidently with

  senior management

  and influence stakeholders.
• Strong

  analytical skills

  to measure learning effectiveness and engagement.
• Cultural and political awareness with high sensitivity to workforce diversity.
  
• Ability to thrive in a

  fast-paced, cross-functional hospital/healthcare environment

  .