Leads Converter – Female Telecaller

Company: VINR Wellness India Pvt Ltd

Brand: VINR Cosmeticals

Location: Anand Vihar Job Type: Full-time

About VINR

VINR is a fast-growing D2C premium skincare & haircare brand, inspired by the power of Vitis Vinifera (Grape Seed Extract) and science-backed formulations. We are on a mission to provide effective, clean, and affordable solutions for Indian skin and hair.

Role Overview

We are seeking energetic and persuasive female telecallers (Leads Converters) who can confidently connect with potential customers, explain VINR products, answer queries, and convert leads into successful sales. This role requires excellent communication, empathy, and the ability to build customer trust.

Key Responsibilities

• Call and follow up on warm leads generated via website, ads, marketplaces (Amazon/Flipkart), and social media.

• Explain product benefits, usage, and offers to potential customers.

• Maintain a high conversion ratio from leads to orders.

• Answer customer queries regarding skincare/haircare concerns and recommend suitable VINR products.

• Maintain accurate call records, follow-ups, and CRM entries.

• Work closely with the marketing & sales team to optimize lead conversion strategies.

• Ensure customer satisfaction and repeat purchase through polite communication and relationship-building.

Requirements

• Female candidates preferred (pleasant and confident voice).

• Minimum 6 months – 2 years of telecalling / telesales / customer support experience.

• Strong communication skills in Hindi & English (knowledge of additional regional languages is a plus).

• Basic understanding of skincare & haircare products will be an advantage (training will be provided).

• Ability to handle objections, persuade customers, and close sales.

• Comfortable working with CRM tools, Google Sheets, and daily reporting.

Key Skills

• Lead Conversion

• Customer Relationship Building

• Persuasive Communication

• Problem Solving & Query Handling

• Target-Oriented

Compensation

• Fixed Salary: per month (based on experience).

• Performance-based incentives on conversions.

Growth Opportunities

• Training in skincare & haircare product knowledge.

• Chance to grow into Team Leader – Telecalling Sales role as the brand scales.

• Exposure to D2C sales, influencer campaigns, and e-commerce ecosystem.

Job Types: Full-time, Permanent

Pay: ₹9,664.38 - ₹36,642.51 per month

Work Location: In person